OpenChat AlternativesOnly apps categorised as Help Desk Platforms
The best Help Desk alternative to OpenChat is Freshdesk, which is free. If that doesn't suit you, our users have ranked more than 10 alternatives to OpenChat and five of them are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to OpenChat are Chatwoot, UseResponse, Intercom and Capacity.
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OpenChat alternatives are mainly Help Desk Platforms but may also be CRM Systems or Email Marketing Services. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of OpenChat.- Paid • Open Source
- 121 likes37 Freshdesk alternatives
Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.
License model
- Freemium • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
- Ad-free
- Pricing per agent
- Customer service
- Ads monitoring
- AI-Powered
- Automatic customer engagement
- Scheduled Reports
- Task assignments
- Supports SSL Certificates
Freshdesk VS OpenChat
Is Freshdesk a good alternative to OpenChat? - 22 likes
License model
- Freemium • Open Source
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
- Online
- Android
- iPhone
- iPad
- Android Tablet
Chatwoot Features
- Live Support Chat
- Chat widget
- Facebook Messenger integration
- Whatsapp integration
- Telegram integration
- Agent dashboard
- Customer service
Chatwoot VS OpenChat
Is Chatwoot a good alternative to OpenChat? - 132 likes199 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
UseResponse Features
- Helpdesk Ticketing
- Kanban Board
- Customizable
- Product Roadmap Management
- Chatbot Builder
- Idea management
- Task assignments
- Kanban Chart
- Knowledge base
UseResponse VS OpenChat
Is UseResponse a good alternative to OpenChat? - 55 likes257 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
Intercom Features
- Customer Segmentation
- Cloud-Based CRM
- Live chat for websites
- Chat Bot
- Canned responses
- Social media integration
- Helpdesk Ticketing
- Knowledge base
- Onboarding
Intercom VS OpenChat
Is Intercom a good alternative to OpenChat? - Like this app38 Capacity alternatives
Capacity is an AI-powered automation platform that connects an organization's tech stack. It answers queries, automates repetitive support tasks, and solves business challenges. Its Concierge chatbot uses a Knowledge Base to answer employee and customer queries, reducing...
License model
- Paid • Proprietary
Application types
Platforms
- iPhone
- iPad
- Online
- Android
- Android Tablet
Capacity Features
- AI-Powered
Capacity VS OpenChat
Is Capacity a good alternative to OpenChat?