OpenTraits Alternatives

    OpenTraits is described as 'web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation' and is an website in the Business & Commerce category. There are more than 50 alternatives to OpenTraits, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Windows. The best alternative is Freshdesk, which is free. Other great sites and apps similar to OpenTraits are ProProfs Help Desk (Paid), UseResponse (Paid), Nolt (Paid) and Zendesk (Paid).

    This page was last updated Jul 7, 2019

    1. If your business needs to log, track, manage, automate and escalate support issues, then please read on.
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      • Online
      • Self-Hosted
      SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook.
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    2. GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
    3. Adds a Feedback tab to your website.
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    4. Feedback forms and feedback solutions for lead generation, customer engagement and website optimization. Free 15-day trial.
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    5. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.
    6. SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent.
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      • FreemiumProprietary
      • Online
      Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
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      • Mac
      • Windows
      • Linux
      HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
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    7. Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and a searchable knowledge base.
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