NodePoint AlternativesOnly apps categorised as Help Desk Platforms

The best Help Desk alternative to NodePoint is Freshdesk, which is free. If that doesn't suit you, our users have ranked more than 50 alternatives to NodePoint and ten of them are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to NodePoint are osTicket, ProProfs Help Desk, DeskXpand and IssueBurner.

filter to find the best alternatives

NodePoint alternatives are mainly Help Desk Platforms but may also be Project Management Tools or Task Management Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of NodePoint.
NodePoint iconNodePoint
  2
  • ...

NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release...

More about NodePoint
More about NodePoint
NodePoint alternatives page was last updated Mar 15, 2022
Copy a direct link to this comment to your clipboard
Alternatives
  1. Freshdesk icon

    Freshdesk

     124 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    49 Freshdesk alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS NodePoint

     

    • Freshdesk is the most popular Android, iPhone, iPad & Android Tablet alternative to NodePoint.

    • Freshdesk is Freemium and ProprietaryNodePoint is Free and Open Source
  2. osTicket icon

    osTicket

     70 likes
    Copy a direct link to this comment to your clipboard

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives

    License model

    • Free • Open Source

    Application types

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized

    osTicket VS NodePoint

     
  4. ProProfs Help Desk icon

    ProProfs Help Desk

     82 likes
    Copy a direct link to this comment to your clipboard

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    175 ProProfs Help Desk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    ProProfs Help Desk screenshot 1

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring

    ProProfs Help Desk VS NodePoint

     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. DeskXpand icon

    DeskXpand

     1 like
    Copy a direct link to this comment to your clipboard

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    210 DeskXpand alternatives

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk Management Software

    Properties

    1.  Lightweight

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Extensible by Plugins/Extensions
    6.  Ad-free
    7.  Helpdesk Ticketing

    DeskXpand VS NodePoint

     
  7. IssueBurner icon

    IssueBurner

     3 likes
    Copy a direct link to this comment to your clipboard

    Help Desk and Issue Tracking System with email integration. IssueBurner allows you to do more with emails. It is a single place to keep track of everything you want to follow-up on. It can be used as a task management, issue tracking, bug tracking and help desk software.

    71 IssueBurner alternatives

    License model

    • Free • Proprietary

    Application type

    Platforms

    • Online
    Main web interface

    IssueBurner VS NodePoint

     
  8. Gemini icon

    Gemini

     4 likes
    Copy a direct link to this comment to your clipboard

    Gemini is project management software encompassing scrum & agile project management, issue & bug tracking. Free 3 User License.

    211 Gemini alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    Organize Projects Logically

    Gemini VS NodePoint

     
  10. Faveo HELPDESK icon

    Faveo HELPDESK

     3 likes
    Copy a direct link to this comment to your clipboard

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    83 Faveo HELPDESK alternatives

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
    Overall

    Properties

    1.  Customizable

    Features

    1.  Extensible by Plugins/Extensions
    2.  Auto Responder
    3.  Helpdesk Ticketing
    4.  Email integration
    5.  Knowledge base
    6.  Dashboard
    7.  REST API
    8.  Workflow
    9.  API Integration

    Faveo HELPDESK VS NodePoint

     
  11. Vision Helpdesk icon

    Vision Helpdesk

     2 likes
    Copy a direct link to this comment to your clipboard

    Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    66 Vision Helpdesk alternatives

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
    Vision Helpdesk Dashboard

    Vision Helpdesk Features

    1.  Incident Management
    2.  Release Management
    3.  Knowledge Management
    4.  Web-Based
    5.  Asset Management

    Vision Helpdesk VS NodePoint

     
  12. GoToHelpDesk.net icon

    GoToHelpDesk.net

     Like
    Copy a direct link to this comment to your clipboard

    Provides customer service & help desk SAaS. Free SAaS with options to upgrade but free service is not degraded in any way.

    104 GoToHelpDesk.net alternatives

    License model

    Application types

    Platforms

    • Online
    GoToHelpDesk.net screenshot 1
    Discontinued

    Website no longer exists and no further details are available for the app.

    GoToHelpDesk.net Features

    1.  Customer service

    GoToHelpDesk.net VS NodePoint

     
  13. ReadyDesk icon

    ReadyDesk

     Like
    Copy a direct link to this comment to your clipboard

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    132 ReadyDesk alternatives

    License model

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1

    ReadyDesk Features

    1.  Knowledge base
    2.  Contract Management
    3.  Scheduling
    4.  Reporting
    5.  SLA

    ReadyDesk VS NodePoint

     
10 of 10 NodePoint alternatives