NetSupport ServiceDesk icon
NetSupport ServiceDesk icon

NetSupport ServiceDesk

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The Browser-based helpdesk helps organisations’ IT support teams deliver effective and timely responses to IT issues, new enhancements include a fresh new user interface, password security, database auditing and much more.

NetSupport ServiceDesk screenshot 1

License model

Country of Origin

  • GB flagUnited Kingdom

Platforms

  • Mac
  • Windows
  • Linux
  • Android
  • iPhone
  • Chrome OS
  • Android Tablet
  • iPad
NetSupport ServiceDesk screenshot 1
NetSupport ServiceDesk screenshot 2
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NetSupport ServiceDesk screenshot 3
Discontinued

NetSupport ServiceDesk was discontinued in March 2025.

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Features

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  1.  Helpdesk Ticketing
  2.  Servicedesk

 Tags

  • service-desk
  • support-software

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NetSupport ServiceDesk information

  • Developed by

    GB flagNetSupport

  • Licensing

    Proprietary and Commercial product.

  • Alternatives

    0 alternatives listed

  • Supported Languages

    • English

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NetSupport ServiceDesk was added to AlternativeTo by katiehall on Sep 10, 2016 and this page was last updated Jun 3, 2025.
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What is NetSupport ServiceDesk?

Available to purchase as either a standalone solution or used in conjunction with NetSupport DNA and NetSupport Manager (our complementary IT asset management and PC remote control solutions), NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges.

Supporting the essential ITIL processes – Incident, Problem, Change and Service Level Management - NetSupport ServiceDesk ensures your support team can effectively manage customer expectations and minimise the amount of system downtime.

With a fully customisable and intuitive browser-based interface that supports both desktop and mobile platforms, robust workflow processes, a wealth of management reports and a customer-friendly self-service portal, NetSupport ServiceDesk is guaranteed to take the strain out of service delivery!

Try NetSupport ServiceDesk in your own environment with our free 30-day trial download or try it live now.

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