ManageEngine ServiceDesk Plus AlternativesOnly Open Source apps categorised as Help Desk Platforms

The best open source Help Desk alternative to ManageEngine ServiceDesk Plus is GLPI. If that doesn't work for you, our users have ranked more than 25 alternatives to ManageEngine ServiceDesk Plus, but unfortunately only two of them are open source Help Desk Platforms. If you can't find an alternative you can try to remove all filters.

filter to find the best alternatives

ManageEngine ServiceDesk Plus alternatives are mainly Project Management Tools but may also be Help Desk Platforms or Task Management Tools. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of ManageEngine ServiceDesk Plus.

ManageEngine ServiceDesk Plus

Help Desk Platform
Paid • Proprietary

ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and...

More about ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus alternatives page was last updated Jun 27, 2019

GLPI
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
51 GLPI alternatives
License model
- Paid • Open Source
Application types
- Help Desk Platform
- Inventory Management Tool
Platforms
- Self-Hosted
- Software as a Service (SaaS)
+4
GLPI Features
1. Website Monitoring
2. Incident Management
3. Helpdesk Ticketing
4. Reporting
5. REST API
6. Knowledge base
Show all NaN GLPI features ▾
GLPI VS ManageEngine ServiceDesk Plus
Is GLPI a good alternative to ManageEngine ServiceDesk Plus?
- GLPI is the most popular SaaS & Self-Hosted alternative to ManageEngine ServiceDesk Plus.
- GLPI is the most popular Open Source & commercial alternative to ManageEngine ServiceDesk Plus.
- GLPI is Paid and Open SourceManageEngine ServiceDesk Plus is Paid and Proprietary

Request Tracker
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
53 Request Tracker alternatives
License model
- Free Personal • Open Source
Application types
- Issue Tracking System
- Help Desk Platform
Platforms
- Linux
- Online
- Self-Hosted
- Perl
Request Tracker Features
1. Extensible by Plugins/Extensions
2. Task Time Tracking
3. Customer service
4. Helpdesk Ticketing
5. Incident Management
6. Bug reporting
7. Customizable triggers
8. Task assignments
9. Dependency Tracking
Show all NaN Request Tracker features ▾
Request Tracker VS ManageEngine ServiceDesk Plus
Is Request Tracker a good alternative to ManageEngine ServiceDesk Plus?