KronoDesk Alternatives

    KronoDesk is described as 'Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction' and is an website in the Business & Commerce category. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to KronoDesk are Freshdesk (Freemium), ProProfs Help Desk (Paid), Front (Paid) and ((OTRS)) Community Edition (Free Personal, Open Source).

    This page was last updated Sep 24, 2021

    1. Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
    2. Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
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    3. iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
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    4. ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services.
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    5. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    6. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.
    7. UserDeck provides embedded support software that works with your existing website.
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    8. HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team.
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      • Self-Hosted
      • Wordpress
      An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.
    9. PhaseWare Tracker, Event Engine, Self Service, and Live Chat: Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
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    Showing 100 of 117 alternatives