KIX is described as 'open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud' and is a Help Desk App in the Business & Commerce category. There are more than 10 alternatives to KIX for a variety of platforms, including Online / Web-based, Self-Hosted solutions, Linux, SaaS and Android. Most alternatives are Help Desk and Customer Support Apps. The best alternative is osTicket, which is both free and Open Source. Other great apps like KIX are Freshdesk (Freemium), ProProfs Help Desk (Paid), Zammad (Free, Open Source) and ((OTRS)) Community Edition (Free Personal, Open Source).
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.