Kapdesk AlternativesOnly apps categorised as Help Desk Platforms

The best Help Desk alternative to Kapdesk is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or DeskXpand. If that doesn't suit you, our users have ranked more than 10 alternatives to Kapdesk and 17 are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to Kapdesk are Deskero, ProProfs Help Desk, Inforobo and AzureDesk.

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Kapdesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Kapdesk.
Kapdesk iconKapdesk
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Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

More about Kapdesk
Kapdesk alternatives page was last updated Mar 15, 2022
  1. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    244 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconKapdesk Icon

    Zendesk VS Kapdesk

    Is Zendesk a good alternative to Kapdesk?
     
    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to Kapdesk.

    • Zendesk is the most popular commercial alternative to Kapdesk.

    • Zendesk is Paid and ProprietaryKapdesk is also Paid and Proprietary
  2. Freshdesk icon
     121 likes

    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.

    38 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconKapdesk Icon

    Freshdesk VS Kapdesk

    Is Freshdesk a good alternative to Kapdesk?
     
    • Freshdesk is the most popular Windows, Mac & Linux alternative to Kapdesk.

    • Freshdesk is the most popular free alternative to Kapdesk.

    • Freshdesk is Freemium and ProprietaryKapdesk is Paid and Proprietary
  3. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Customizable
    3.  Multi Channel
    4.  Embeddable
    Deskero iconKapdesk Icon

    Deskero VS Kapdesk

    Is Deskero a good alternative to Kapdesk?
     
  4. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    171 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconKapdesk Icon

    ProProfs Help Desk VS Kapdesk

    Is ProProfs Help Desk a good alternative to Kapdesk?
     
  5. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    208 DeskXpand alternatives
    Helpdesk Management Software

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    DeskXpand Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Lightweight
    4.  Real time collaboration
    5.  Auto Responder
    6.  Extensible by Plugins/Extensions
    7.  Ad-free
    8.  Helpdesk Ticketing
    DeskXpand iconKapdesk Icon

    DeskXpand VS Kapdesk

    Is DeskXpand a good alternative to Kapdesk?
     
    • DeskXpand is the most popular SaaS alternative to Kapdesk.

    • DeskXpand is Freemium and ProprietaryKapdesk is Paid and Proprietary
    • DeskXpand is LightweightKapdesk is not according to our users
  6. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    151 Inforobo alternatives

    License model

    Application type

    Platforms

    • Online

    Inforobo Features

    1.  Text to Speech
    2.  Chat Bot
    3.  Bots
    4.  Live chat for websites
    5.  Customer service
    6.  Knowledge base
    Inforobo iconKapdesk Icon

    Inforobo VS Kapdesk

    Is Inforobo a good alternative to Kapdesk?
     
  7. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    169 AzureDesk alternatives
    AzureDesk screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted

    AzureDesk Features

    1.  Customer service
    AzureDesk iconKapdesk Icon

    AzureDesk VS Kapdesk

    Is AzureDesk a good alternative to Kapdesk?
     
    • AzureDesk is the most popular Self-Hosted alternative to Kapdesk.

    • AzureDesk is Paid and ProprietaryKapdesk is also Paid and Proprietary
  8. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    204 Raiseaticket alternatives
    Raiseaticket screenshot 1

    License model

    • FreeProprietary

    Application type

    Platforms

    • Software as a Service (SaaS)

    Raiseaticket Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Clean design
    7.  Helpdesk Ticketing
    8.  Remote Support
    Raiseaticket iconKapdesk Icon

    Raiseaticket VS Kapdesk

    Is Raiseaticket a good alternative to Kapdesk?
     
  9. Usedesk icon
     Like this app

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    347 Usedesk alternatives
    Usedesk screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging
    Usedesk iconKapdesk Icon

    Usedesk VS Kapdesk

    Is Usedesk a good alternative to Kapdesk?
     
  10. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    133 HappyFox alternatives
    HappyFox Ticket Support System

    License model

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone

    HappyFox Features

    1.  Asset Management
    2.  Customer service
    3.  Knowledge Management
    4.  Email tracking
    5.  IT Asset Management
    HappyFox iconKapdesk Icon

    HappyFox VS Kapdesk

    Is HappyFox a good alternative to Kapdesk?
     
  11. Best Support System icon
     3 likes

    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    185 Best Support System alternatives
    Best Support System screenshot 1

    License model

    Platforms

    • Online
    • Self-Hosted

    Best Support System Features

    1.  Integrated Search
    2.  Dockerized
    3.  Helpdesk Ticketing
    4.  Integrated Chat
    5.  Facebook integration
    Best Support System iconKapdesk Icon

    Best Support System VS Kapdesk

    Is Best Support System a good alternative to Kapdesk?
     
  12. Awesome Support icon
     Like this app

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    144 Awesome Support alternatives
    List of tickets

    License model

    • FreemiumOpen Source

    Application type

    Platforms

    • Online
    • Self-Hosted

    Awesome Support Features

    1.  Helpdesk Ticketing
    Awesome Support iconKapdesk Icon

    Awesome Support VS Kapdesk

    Is Awesome Support a good alternative to Kapdesk?
     
    • Awesome Support is the most popular Open Source alternative to Kapdesk.

    • Awesome Support is Freemium and Open SourceKapdesk is Paid and Proprietary
12 of 17 Kapdesk alternatives