Kapdesk AlternativesOnly apps categorised as Customer Feedback Managers

The best Customer Feedback Manager alternative to Kapdesk is Freshdesk, which is free. If that doesn't suit you, our users have ranked more than 10 alternatives to Kapdesk and three of them are Customer Feedback Managers so hopefully you can find a suitable replacement. Other interesting Customer Feedback Manager alternatives to Kapdesk are Deskero and HappyFox.

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Kapdesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Kapdesk.
Kapdesk iconKapdesk
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Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

More about Kapdesk
More about Kapdesk
Kapdesk alternatives page was last updated May 31, 2016
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  1. Freshdesk icon
    Freshdesk icon

    Freshdesk

     121 likes
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    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.

    38 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
    Freshdesk screenshot 2
    +8
    Freshdesk screenshot 3

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconKapdesk Icon

    Freshdesk VS Kapdesk

    Is Freshdesk a good alternative to Kapdesk?
     

    • Freshdesk is the most popular Windows, Mac & Linux alternative to Kapdesk.

    • Freshdesk is the most popular free alternative to Kapdesk.

    • Freshdesk is Freemium and ProprietaryKapdesk is Paid and Proprietary
  2. Deskero icon
    Deskero icon

    Deskero

     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Customizable
    3.  Multi Channel
    4.  Embeddable
    Deskero screenshot 1
    Deskero screenshot 2
    +2
    Deskero screenshot 3
    Deskero iconKapdesk Icon

    Deskero VS Kapdesk

    Is Deskero a good alternative to Kapdesk?
     
  4. HappyFox icon
    HappyFox icon

    HappyFox

     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    133 HappyFox alternatives
    HappyFox Ticket Support System

    License model

    Application types

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Dashboard
    HelpDesk Automation - Smart Rule
    +8
    HappyFox HelpDesk Reports

    HappyFox Features

    1.  Asset Management
    2.  Customer service
    3.  Knowledge Management
    4.  Email tracking
    5.  IT Asset Management
    HappyFox iconKapdesk Icon

    HappyFox VS Kapdesk

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3 of 3 Kapdesk alternatives