Freshdesk AlternativesOnly Open Source apps categorised as CRM Systems

The best open source CRM alternative to Freshdesk is Chatwoot. If that doesn't work for you, our users have ranked more than 25 alternatives to Freshdesk, but unfortunately only one of them is a open source CRM System. If you can't find an alternative you can try to remove all filters.

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Freshdesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Freshdesk.
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Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver...

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Freshdesk alternatives page was last updated Sep 27, 2024
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  1. Chatwoot icon
    Chatwoot icon

    Chatwoot

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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    208 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1
    Chatwoot screenshot 2
    +5
    Chatwoot screenshot 3

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3.  Facebook Messenger integration
    4.  Whatsapp integration
    5.  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconFreshdesk Icon

    Chatwoot VS Freshdesk

    Is Chatwoot a good alternative to Freshdesk?
     
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