Freshchat AlternativesOnly apps categorised as CRM Systems

The best CRM alternative to Freshchat is Chatwoot, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 25 alternatives to Freshchat and ten of them are CRM Systems so hopefully you can find a suitable replacement. Other interesting CRM System alternatives to Freshchat are Intercom, respond.io, Whelp and Digistant.

filter to find the best alternatives

Freshchat alternatives are mainly Help Desk Platforms but may also be CRM Systems or Email Marketing Services.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Freshchat.
  • FreemiumProprietary
  • ...

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

More about Freshchat
Freshchat alternatives page was last updated Jul 22, 2024
  1. Chatwoot icon
     24 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    214 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3. Facebook Messenger icon  Facebook Messenger integration
    4. WhatsApp icon  Whatsapp integration
    5. Telegram icon  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconFreshchat Icon

    Chatwoot VS Freshchat

    Is Chatwoot a good alternative to Freshchat?
     
    • Chatwoot is the most popular iPad, SaaS & Android Tablet alternative to Freshchat.

    • Chatwoot is Freemium and Open SourceFreshchat is Freemium and Proprietary
  2. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    271 Intercom alternatives
    Intercom screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding
    Intercom iconFreshchat Icon

    Intercom VS Freshchat

    Is Intercom a good alternative to Freshchat?
     
    • Intercom is the most popular commercial alternative to Freshchat.

    • Intercom is Paid and ProprietaryFreshchat is Freemium and Proprietary
  3. respond.io icon
     1 like

    Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

    51 respond.io alternatives
    respond.io screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    respond.io Features

    1.  Customer Segmentation
    2.  Marketing Automation
    3.  Ad-free
    4.  Auto Responder
    5.  Real time collaboration
    6.  Import CSV Data
    7.  Unified inbox
    8.  Telegram
    9. Viber icon  Viber integration
    10.  Live Support Chat
    respond.io iconFreshchat Icon

    respond.io VS Freshchat

    Is respond.io a good alternative to Freshchat?
     
  4. Whelp icon
     1 like

    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    40 Whelp alternatives
    Whelp screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online

    Whelp Features

    1.  Omnichannel messaging
    Whelp iconFreshchat Icon

    Whelp VS Freshchat

    Is Whelp a good alternative to Freshchat?
     
  5. Digistant icon
     2 likes

    Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

    64 Digistant alternatives
    Digistant screenshot 1

    License model

    • FreeProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Digistant Features

    1. Google Calendar icon  Sync with Google Calendar
    2.  Calendar Integration
    3.  Appointment Scheduling
    Digistant iconFreshchat Icon

    Digistant VS Freshchat

    Is Digistant a good alternative to Freshchat?
     
  6. Spur WhatsApp API & Instagram Automation icon
     3 likes

    Spur helps brands and creators leverage WhatsApp API & Instagram Automation to drive growth and revenue.

    21 Spur WhatsApp API & Instagram Automation alternatives
    Broadcast Messages to a Segment

    License model

    Application types

    Platforms

    • Online
    • Android
    • Software as a Service (SaaS)

    Spur WhatsApp API & Instagram Automation Features

    1.  Marketing Automation
    2. Shopify icon  Shopify integration
    3. WhatsApp icon  Whatsapp integration
    4. Instagram icon  Instagram integration
    5.  WooCommerce
    Spur WhatsApp API & Instagram Automation iconFreshchat Icon

    Spur WhatsApp API & Instagram Automation VS Freshchat

    Is this a good alternative to Freshchat?
     
  7. Usedesk icon
     Like this app

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    348 Usedesk alternatives
    Usedesk screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging
    Usedesk iconFreshchat Icon

    Usedesk VS Freshchat

    Is Usedesk a good alternative to Freshchat?
     
  8. Snapengage icon
     6 likes

    SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.

    84 Snapengage alternatives
    The SnapEngage Dashboard. This is where you chat with your customers.

    License model

    Application type

    Platforms

    • Online
    Snapengage iconFreshchat Icon

    Snapengage VS Freshchat

    Is Snapengage a good alternative to Freshchat?
     
  9. Mevrik icon
     Like this app

    Mevrik, a cutting-edge and state-of-the-art AI-powered All-in-one Platform, has been meticulously crafted and engineered with the overarching goal of seamlessly helping you Connect, Engage, and Delight Customers across an extensive array of digital and social channels, thereby...

    52 Mevrik alternatives
    Mevrik dashboard

    License model

    Platforms

    • Online

    Mevrik Features

    1.  Marketing Automation
    2.  No Coding Required
    3.  Knowledge base
    Mevrik iconFreshchat Icon

    Mevrik VS Freshchat

    Is Mevrik a good alternative to Freshchat?
     
  10. ngagge SMS for Shopify icon
     Like this app

    Complete SMS marketing campaign and transaction automation with SMS bots, abandoned cart recovery, win back lost customers, create and maintain loyalty programs and much more.

    103 ngagge SMS for Shopify alternatives

    License model

    Application type

    Platforms

    • Software as a Service (SaaS)

    ngagge SMS for Shopify Features

    1.  Video Conferencing
    2.  SMS Automation
    3.  Knowledge base
    4.  SMS Campaigns
    5.  Reporting
    6.  SMS Marketing Platform
    7.  Bots
    8. Shopify icon  Shopify integration
    9.  SMS Messaging
    ngagge SMS for Shopify iconFreshchat Icon

    ngagge SMS for Shopify VS Freshchat

    Is this a good alternative to Freshchat?
     
10 of 10 Freshchat alternatives