EasyVista is described as '2012, comprehensive, modular and integrated'. There are more than 25 alternatives to EasyVista, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS. The best alternative is InvGate Service Desk. It's not free, so if you're looking for a free alternative, you could try Engati or Helpy.io. Other great sites and apps similar to EasyVista are Zendesk (Paid), Trengo (Paid), ServiceNow (Paid) and OTRS (Paid).
Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. - Connect all your support channels: email, live chat, facebook, etc.
4me is the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach. It allows the internal and external service providers of an enterprise to collaborate while 4me keeps track of the service levels.