Downloader Guru Reviews

No download and no support

about Downloader Guru · · Helpful Not helpful 1 Helpful

Short:
Paid 10 $ to get 100 GB traffic. Download wasn't possible. Had to use buyer protection from PayPal.

Long:
I wanted to download some files from share-online.biz. These files can only downloaded by premium users. I registered at downloader.guru and payed 10 $ via PayPal to get 100 GB traffic. The traffic was credited and I started using their website to download my files. I noticed, that I had to wait several minutes to download my files - as a paying customer! This wouldn't be so bad, if the download would start. But it never started. After the wait time the wait-windows simply closes. No download, but at least the traffic wasn't altered. Checking the html-code revealed, that downloader.guru is using zevera.com to download files. I opened the requested url in a new tab and got an error-message from zevera.com, saying, that I had to login. It seems, that downloader.guru has no valid login for zevera.

I contacted downloader.guru and explained, that I cannot download my files. I got no response within several days. I contacted the support again and also got no response. Finally I used the buyer protection from PayPal. Neither downloader.guru nor fastspring.com (which was used for the payment) responded to my complain. But after almost two weeks I got my money back.

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BIG DISLIKE for downloader.guru !

about Downloader Guru · · Helpful Not helpful

I have a premium account, and does not operate more important servers. I will not respond to emails!

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