Docusnap AlternativesOnly apps categorised as Help Desk Platforms

The best Help Desk alternative to Docusnap is GLPI. It's not free, so if you're looking for a free alternative, you could try FusionInventory. If that doesn't suit you, our users have ranked more than 25 alternatives to Docusnap and three of them are Help Desk Platforms so hopefully you can find a suitable replacement.

Docusnap iconDocusnap
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The easy way of Network Inventory and IT Documentation.

More about Docusnap
More about Docusnap
Docusnap alternatives page was last updated Sep 9, 2022
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Alternatives
  1. GLPI icon

    GLPI

     25 likes
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    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    53 GLPI alternatives

    License model

    Application types

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1

    GLPI Features

    1.  Website Monitoring
    2.  Incident Management
    3.  Helpdesk Ticketing
    4.  Reporting
    5.  REST API
    6.  Knowledge base

    GLPI VS Docusnap

     

    • GLPI is the most popular SaaS & Self-Hosted alternative to Docusnap.

    • GLPI is the most popular Open Source & commercial alternative to Docusnap.

    • GLPI is Paid and Open SourceDocusnap is Paid and Proprietary
  2. ManageEngine ServiceDesk Plus icon

    ManageEngine ServiceDesk Plus

     2 likes
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    ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.

    40 ManageEngine ServiceDesk Plus alternatives

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Windows Phone
    • iPad
    • Self-Hosted
    ManageEngine ServiceDesk Plus screenshot 1

    ManageEngine ServiceDesk Plus Features

    1.  IT Asset Management
    2.  Knowledge base
    3.  Incident Management
    4.  Reporting
    5.  Web-Based
    6.  Change Management

    ManageEngine ServiceDesk Plus VS Docusnap

     
  4. FusionInventory icon

    FusionInventory

     13 likes
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    Fork of the OCS Inventory project that enables users to inventory their IT assets.

    8 FusionInventory alternatives

    License model

    • Free • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone

    FusionInventory Features

    1.  Asset Inventory

    FusionInventory VS Docusnap

     
3 of 3 Docusnap alternatives