Corteza Service Cloud Alternatives

    Corteza Service Cloud is described as 'With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly' and is a CRM System in the Business & Commerce category. There are more than 25 alternatives to Corteza Service Cloud for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and Windows. Most alternatives are CRM Systems and Customer Support Apps. The best alternative is JIRA. It's not free, so if you're looking for a free alternative, you could try HubSpot or Freshdesk. Other great apps like Corteza Service Cloud are Bitrix24 (Freemium), UseResponse (Paid), EspoCRM (Freemium, Open Source) and HelpCrunch (Paid).

    This page was last updated Oct 25, 2021

    1. Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool.
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    2. HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.


    3. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    4. Some companies already use Bitrix24 for project collaboration and customer management. Tasks, chats, contacts and VoIP calls - all in one suite. Free for up to 12 users.
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    5. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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    6. EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities. Written in PHP and JavaScript.
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    7. Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
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    8. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

      Discontinued

      From https://community.otrs.com :

      With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

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    9. Open source alternative to Intercom, Zendesk, Drift, Crisp, etc.
    10. On-demand CRM (Customer Relationship Management) services for managing organization-wide sales, marketing, customer support, and orders.
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    Showing 10 of 45 alternatives