ContactGate is described as 'provides one place for your entire business to communicate with customers. Send targeted messages automatically, and have live conversations via website chat, email and telephone all in one place' and is a Help Desk in the Business & Commerce category. There are more than 100 alternatives to ContactGate for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and Mac. The best alternative is tawk.to, which is free. Other great apps like ContactGate are Freshdesk (Freemium), ProProfs Help Desk (Paid), ProProfs Chat (Freemium) and HelpCrunch (Paid).
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.