Chatspell AlternativesOnly apps categorised as Help Desk Platforms

The best Help Desk alternative to Chatspell is FreeScout, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 50 alternatives to Chatspell and many of them are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to Chatspell are tawk.to, Chatwoot, Live Assist for Microsoft Dynamics 365 and Intercom.

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Chatspell alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Chatspell.
Chatspell iconChatspell
  0
  • Free • Proprietary
  • ...

Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance...

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Chatspell alternatives page was last updated Jan 14, 2025
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Alternatives
  1. FreeScout icon

    FreeScout

     37 likes
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    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    86 FreeScout alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS Chatspell

     

    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to Chatspell.

    • FreeScout is the most popular Open Source & free alternative to Chatspell.

    • FreeScout is Freemium and Open SourceChatspell is Free and Proprietary
    • FreeScout is LightweightChatspell is not according to our users
  2. tawk.to icon

    tawk.to

     93 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    198 tawk.to alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing

    tawk.to VS Chatspell

     

    • tawk.to is the most popular Web-based, Android & iPhone alternative to Chatspell.

    • tawk.to is Freemium and ProprietaryChatspell is Free and Proprietary
    • tawk.to is LightweightChatspell is not according to our users
  4. Chatwoot icon

    Chatwoot

     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Facebook Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS Chatspell

     

    • Chatwoot is the most popular iPad, SaaS & Android Tablet alternative to Chatspell.

    • Chatwoot is Freemium and Open SourceChatspell is Free and Proprietary
  5. Ad
    Screenshot
    Social Intents icon
    Social Intents

    Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Chat with website visitors right from Slack or our dashboard. All of our plans support unlimited live chat agents for on flat-price.

    http://www.socialintents.com
    Learn More
  6. Live Assist for Microsoft Dynamics 365 icon

    Live Assist for Microsoft Dynamics 365

     11 likes
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    An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

    16 Live Assist for Microsoft Dynamics 365 alternatives

    License model

    Application type

    Country of Origin

    • JP flagJapan

    Platforms

    • Online
    • Software as a Service (SaaS)
    Inside Dynamics 365

    Top Live Assist for Microsoft Dynamics 365 Features

    1.  Omnichannel messaging
    2.  Co-browsing
    3.  AI Chatbot
    4.  Cloud based
    5.  WebRTC
    6.  Ad-free
    7.  Marketing Automation
    8.  Cloud Sync
    9.  No Coding Required
    10.  No Tracking
    11.  No registration required
    12.  Dark Mode

    Live Assist for Microsoft Dynamics 365 VS Chatspell

     

    • Live Assist for Microsoft Dynamics 365 is the most popular commercial alternative to Chatspell.

    • Live Assist for Microsoft Dynamics 365 is Paid and ProprietaryChatspell is Free and Proprietary
  7. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    277 Intercom alternatives

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding

    Intercom VS Chatspell

     
  8. ProProfs Chat icon

    ProProfs Chat

     43 likes
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    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    102 ProProfs Chat alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
    ProProfs Chat screenshot 1

    ProProfs Chat Features

    1.  Proactive chat
    2.  Canned responses
    3.  Visitor tracking
    4.  Real-time visitor monitoring
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Statistics and Reports
    8.  Integration with CRMs

    ProProfs Chat VS Chatspell

     
  10. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    222 LiveAgent alternatives

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat

    LiveAgent VS Chatspell

     
  11. LiveChat icon

    LiveChat

     20 likes
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    Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.

    224 LiveChat alternatives

    License model

    Application types

    Country of Origin

    • PL flagPoland
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app

    Properties

    1.  Lightweight
    2.  Customizable

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required

    LiveChat VS Chatspell

     
  12. UserEcho icon

    UserEcho

     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    170 UserEcho alternatives

    License model

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Main page

    Properties

    1.  Customizable

    Features

    1. Salesforce icon  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat

    UserEcho VS Chatspell

     
  13. Crisp icon

    Crisp

     29 likes
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    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    147 Crisp alternatives

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    Crisp screenshot 1

    Properties

    1.  Lightweight

    Features

    1.  Knowledge base
    2.  Real Time Chat
    3.  Unlimited users
    4.  User Profiles with Location
    5.  Online chat
    6.  Traffic Monitoring
    7.  Live Support Chat
    8.  Integrated Chat

    Crisp VS Chatspell

     
  14. Jitbit Live Chat icon

    Jitbit Live Chat

     16 likes
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    Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    102 Jitbit Live Chat alternatives

    License model

    Application type

    Platforms

    • Online
    Jitbit Live Chat screenshot 1

    Jitbit Live Chat Features

    1.  Live Support Chat

    Jitbit Live Chat VS Chatspell

     
  15. ClickDesk icon

    ClickDesk

     14 likes
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    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    166 ClickDesk alternatives

    License model

    Application type

    Platforms

    • Online
    ClickDesk screenshot 1

    ClickDesk Features

    1.  Customer service
    2.  Voice Chat

    ClickDesk VS Chatspell

     
12 of 20 Chatspell alternatives