Cerb AlternativesOnly apps categorised as Help Desk Platforms
The best Help Desk alternative to Cerb is Freshdesk, which is free. If that doesn't suit you, our users have ranked more than 50 alternatives to Cerb and loads of them are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to Cerb are osTicket, Zendesk, Help Scout and Tender Support.
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Cerb alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Cerb.- Help Desk Platform
- Paid • Proprietary
- 122 likes43 Freshdesk alternatives
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
Freshdesk VS Cerb
Is Freshdesk a good alternative to Cerb? - 70 likes106 osTicket alternatives
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
osTicket VS Cerb
Is osTicket a good alternative to Cerb? - 66 likes248 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Zendesk VS Cerb
Is Zendesk a good alternative to Cerb? - 29 likes120 Help Scout alternatives
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Help Scout VS Cerb
Is Help Scout a good alternative to Cerb? - 11 likes96 Tender Support alternatives
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
License model
- Paid • Proprietary
Application types
Platforms
- Online
Tender Support Features
Tender Support VS Cerb
Is Tender Support a good alternative to Cerb? - 16 likes134 Deskero alternatives
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
Deskero Features
Deskero VS Cerb
Is Deskero a good alternative to Cerb? - 19 likes95 Solarwinds Web Help Desk alternatives
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
License model
- Paid • Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
Solarwinds Web Help Desk Features
Solarwinds Web Help Desk VS Cerb
Is this a good alternative to Cerb? - 17 likes75 Deskpro alternatives
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Deskpro Features
Deskpro VS Cerb
Is Deskpro a good alternative to Cerb? - 2 likes97 Supportbench alternatives
Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
License model
- Paid • Proprietary
Application types
Platforms
- Software as a Service (SaaS)
Top Supportbench Features
Supportbench VS Cerb
Is Supportbench a good alternative to Cerb? - 82 likes172 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
ProProfs Help Desk VS Cerb
Is ProProfs Help Desk a good alternative to Cerb? - 45 likes103 InvGate Service Desk alternatives
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
InvGate Service Desk Features
InvGate Service Desk VS Cerb
Is InvGate Service Desk a good alternative to Cerb? - 1 like208 DeskXpand alternatives
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
License model
- Freemium • Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
DeskXpand VS Cerb
Is DeskXpand a good alternative to Cerb?