Cerb AlternativesOnly apps categorised as CRM Systems

The best CRM alternative to Cerb is Help Scout. If that doesn't suit you, our users have ranked more than 50 alternatives to Cerb and ten of them are CRM Systems so hopefully you can find a suitable replacement. Other interesting CRM System alternatives to Cerb are Deskero, Deskpro, Supportbench and Kayako.

filter to find the best alternatives

Cerb alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Cerb.
Cerb iconCerb
  8
  • ...

Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture...

More about Cerb
Cerb alternatives page was last updated Sep 9, 2022
  1. Help Scout icon
     29 likes

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    120 Help Scout alternatives
    Conversation view

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base
    Help Scout iconCerb Icon

    Help Scout VS Cerb

    Is Help Scout a good alternative to Cerb?
     
    • Help Scout is the most popular SaaS alternative to Cerb.

    • Help Scout is Paid and ProprietaryCerb is also Paid and Proprietary
  2. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable
    Deskero iconCerb Icon

    Deskero VS Cerb

    Is Deskero a good alternative to Cerb?
     
  3. Deskpro icon
     17 likes

    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    75 Deskpro alternatives
    Deskpro's Help Centre and Knowledge Base

    License model

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    Deskpro Features

    1.  Customer service
    2.  Knowledge base
    Deskpro iconCerb Icon

    Deskpro VS Cerb

    Is Deskpro a good alternative to Cerb?
     
  4. Supportbench icon
     2 likes

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    97 Supportbench alternatives
    Communication Hub

    License model

    Platforms

    • Software as a Service (SaaS)

    Top Supportbench Features

    1.  Email Organizer
    2.  Reminders
    3.  Auto Responder
    4.  Unified inbox
    5.  Email template editor
    6.  Two-factor Authentication
    7.  Real time collaboration
    8.  Customer Segmentation
    9.  Support for @mentions
    10.  Ad-free
    11.  Chat Bot
    12.  Customer service
    Supportbench iconCerb Icon

    Supportbench VS Cerb

    Is Supportbench a good alternative to Cerb?
     
  5. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    152 Kayako alternatives
    Kayako screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    Kayako Features

    1.  Knowledge base
    2.  Live Support Chat
    3.  Customer service
    4.  Helpdesk Ticketing
    Kayako iconCerb Icon

    Kayako VS Cerb

    Is Kayako a good alternative to Cerb?
     
  6. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    115 Enchant.com alternatives
    Enchant.com screenshot 1

    License model

    Platforms

    • Online

    Enchant.com Features

    1.  Customer service
    Enchant.com iconCerb Icon

    Enchant.com VS Cerb

    Is Enchant.com a good alternative to Cerb?
     
  7. Helprace icon
     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    96 Helprace alternatives
    Help Desk Admin Panel

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    Helprace Features

    1.  Portable
    2.  Multiple languages
    3.  Customer service
    4. WordPress icon  WordPress Integration
    5.  Helpdesk Ticketing
    Helprace iconCerb Icon

    Helprace VS Cerb

    Is Helprace a good alternative to Cerb?
     
  8. Usedesk icon
     Like this app

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    348 Usedesk alternatives
    Usedesk screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging
    Usedesk iconCerb Icon

    Usedesk VS Cerb

    Is Usedesk a good alternative to Cerb?
     
  9. Directly icon
     Like this app

    Launch and train virtual agents that double your automation rate with AI expertise.

    134 Directly alternatives

    License model

    Platforms

    • Online

    Directly Features

    1.  Customer service
    2.  Knowledge base
    Directly iconCerb Icon

    Directly VS Cerb

    Is Directly a good alternative to Cerb?
     
  10. GoToHelpDesk.net icon
     Like this app

    Provides customer service & help desk SAaS. Free SAaS with options to upgrade but free service is not degraded in any way.

    104 GoToHelpDesk.net alternatives
    GoToHelpDesk.net screenshot 1

    License model

    Platforms

    • Online

    GoToHelpDesk.net Features

    1.  Customer service
    Discontinued

    Website no longer exists and no further details are available for the app.

    GoToHelpDesk.net iconCerb Icon

    GoToHelpDesk.net VS Cerb

    Is GoToHelpDesk.net a good alternative to Cerb?
     
10 of 10 Cerb alternatives