Alternatives to Brimir for all platforms with any license

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use...

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Customer Chat Helpdesk ticketing Add a feature

46 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Team Collaboration Add a feature

88 Like
UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. It can be...

Commercial Web Self-Hosted
Facebook Messenger integration Helpdesk ticketing Knowledge base Multiple languages ... Skype integration SLA Slack integration Add a feature

97 Like
UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Commercial Web Android iPhone Android Tablet iPad
Multiple languages Wordpress integration Add a feature

78 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Add a feature

53 Like
Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...

Free Open Source Web Self-Hosted
Email tracking Auto responder Customer Chat Customizable ... REST API Email automation Facebook integration Integrated Chat Slack integration Twitter integration Add a feature

20 Like
Get Satisfaction

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Commercial Web
CRM Add a feature

59 Like
OpenSupports

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

Free Open Source Self-Hosted
Helpdesk ticketing Add a feature

5 Like
JitBit Helpdesk

Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.

Commercial $ $ $ Windows Web Android Android Tablet iPad
Knowledge base Add a feature

31 Like
Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Freemium $ $ $ Open Source Mac Windows Linux Web iPhone ... iPad Self-Hosted
Support for Bootstrap Knowledge base Multiple languages Add a feature

9 Like
ClickDesk

ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any...

Commercial Web
No features added Add a feature

13 Like
OneDesk

OneDesk is an on-demand software made to facilitate services delivery and product development collaboration. It is aimed at a broad spectrum of small to enterprise-sized...

Freemium Mac OS X Windows Linux Web
No features added Add a feature

10 Like
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Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web
Chat Bot Knowledge base Natural Language Processing Text to Speech Add a feature

2 Like
BusyBench

Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge...

Freemium Mac OS X Windows Linux Web Windows Mobile ... Android iPhone Chrome OS Android Tablet Windows Phone iPad
IT Asset Management SLA Add a feature

1 Like
Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web
CRM Knowledge base Add a feature

0 Like