Awesome Support AlternativesOnly apps categorised as CRM Systems

The best CRM alternative to Awesome Support is LiveAgent. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Mojo Helpdesk. If that doesn't suit you, our users have ranked more than 100 alternatives to Awesome Support and many of them are CRM Systems so hopefully you can find a suitable replacement. Other interesting CRM System alternatives to Awesome Support are Help Scout, Deskero, Deskpro and Supportbench.

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Awesome Support alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Awesome Support.
Awesome Support iconAwesome Support
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Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

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Awesome Support alternatives page was last updated Dec 27, 2018
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  1. LiveAgent icon
    LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    217 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
    LiveAgent screenshot 2
    +3
    LiveAgent screenshot 3

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconAwesome Support Icon

    LiveAgent VS Awesome Support

    Is LiveAgent a good alternative to Awesome Support?
     
  2. Help Scout icon
    Help Scout icon

    Help Scout

     29 likes
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    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    121 Help Scout alternatives
    Conversation view

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base
    iPhone App
    Docs Report
    +4
    Customer Happiness Report
    Help Scout iconAwesome Support Icon

    Help Scout VS Awesome Support

    Is Help Scout a good alternative to Awesome Support?
     
  4. Deskero icon
    Deskero icon

    Deskero

     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    135 Deskero alternatives
    Deskero screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable
    Deskero screenshot 1
    Deskero screenshot 2
    +2
    Deskero screenshot 3
    Deskero iconAwesome Support Icon

    Deskero VS Awesome Support

    Is Deskero a good alternative to Awesome Support?
     
  5. Ad
    Screenshot
    Help Scout icon

    Help Scout

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    https://www.helpscout.com
    Learn More
  6. Deskpro icon
    Deskpro icon

    Deskpro

     17 likes
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    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    75 Deskpro alternatives
    Deskpro's Help Centre and Knowledge Base

    License model

    Application types

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    Deskpro Features

    1.  Customer service
    2.  Knowledge base
    Deskpro's Messenger Widget (Live Chat)
    Deskpro's Ticketing Interface
    +1
    Deskpro's Reports and Analytics Interface
    Deskpro iconAwesome Support Icon

    Deskpro VS Awesome Support

    Is Deskpro a good alternative to Awesome Support?
     
  7. Supportbench icon
    Supportbench icon

    Supportbench

     2 likes
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    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    98 Supportbench alternatives
    Communication Hub

    License model

    Application types

    Platforms

    • Software as a Service (SaaS)
    Ticket view
    Creating rich Outlook style activities
    +4
    Knowledge base

    Top Supportbench Features

    1.  Email Organizer
    2.  Reminders
    3.  Auto Responder
    4.  Unified inbox
    5.  Email template editor
    6.  Two-factor Authentication
    7.  Real time collaboration
    8.  Customer Segmentation
    9.  Support for @mentions
    10.  Ad-free
    11.  Chat Bot
    12.  Customer service
    Supportbench iconAwesome Support Icon

    Supportbench VS Awesome Support

    Is Supportbench a good alternative to Awesome Support?
     
  8. UserEcho icon
    UserEcho icon

    UserEcho

     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    170 UserEcho alternatives
    Main page

    License model

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)

    UserEcho Features

    1. Salesforce icon  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat
    We’re trusted by some amazing companies. From the small end of town to the biggest brands in the world, more than 7,000 companies rely on UserEcho to keep in touch with their friends, fans and customers.
    Typical UserEcho community screenshot
    +7
    Live-chat feature free
    UserEcho iconAwesome Support Icon

    UserEcho VS Awesome Support

    Is UserEcho a good alternative to Awesome Support?
     
  10. Reamaze icon
    Reamaze icon

    Reamaze

     28 likes
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    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    113 Reamaze alternatives
    Reamaze is feature-packed and comes with simple pricing!

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    Use Reamaze to initiate chat conversations with customers.
    Customizable to fit the look and feel of your business. Reamaze offers an integrated chat experience unlike anything else.
    +6
    Works with your favorite channels like email, Facebook, Messenger, Instagram, Twitter, and SMS/MMS.

    Reamaze Features

    1.  Helpdesk Ticketing
    2.  Automated messaging
    3.  Integrated Chat
    4.  Ecommerce Integration
    5.  Marketing Automation
    6.  Social media integration
    7.  FAQ Automation
    8.  Real-time monitoring
    Reamaze iconAwesome Support Icon

    Reamaze VS Awesome Support

    Is Reamaze a good alternative to Awesome Support?
     
  11. iTop by Combodo icon
    iTop by Combodo icon

    iTop by Combodo

     9 likes
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    If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    49 iTop by Combodo alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Self-Hosted

    Top iTop by Combodo Features

    1.  Ad-free
    2.  Reminders
    3.  Calendar View
    4.  Two-factor Authentication
    5.  Calendar Integration
    6.  Dark Mode
    7.  Recurring Tasks
    8.  Support for @mentions
    9.  Kanban Board
    10.  File Tagging
    11.  Subtasks
    12.  Goal Setting
    iTop by Combodo iconAwesome Support Icon

    iTop by Combodo VS Awesome Support

    Is iTop by Combodo a good alternative to Awesome Support?
     
  12. Kayako icon
    Kayako icon

    Kayako

     18 likes
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    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    152 Kayako alternatives
    Kayako screenshot 1

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    Kayako Features

    1.  Knowledge base
    2.  Live Support Chat
    3.  Customer service
    4.  Helpdesk Ticketing
    Kayako iconAwesome Support Icon

    Kayako VS Awesome Support

    Is Kayako a good alternative to Awesome Support?
     
  13. TeamWox icon
    TeamWox icon

    TeamWox

     27 likes
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    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    255 TeamWox alternatives
    task management

    License model

    Application types

    Platforms

    • Windows
    • Online

    TeamWox Features

    1.  Real time collaboration
    2.  ERP
    team management
    Team management in TeamWox
    +3
    Home page
    TeamWox iconAwesome Support Icon

    TeamWox VS Awesome Support

    Is TeamWox a good alternative to Awesome Support?
     
  14. Enchant.com icon
    Enchant.com icon

    Enchant.com

     17 likes
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    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    115 Enchant.com alternatives
    Enchant.com screenshot 1

    License model

    Application types

    Platforms

    • Online

    Enchant.com Features

    1.  Customer service
    Enchant.com screenshot 1
    Enchant.com screenshot 2
    Enchant.com iconAwesome Support Icon

    Enchant.com VS Awesome Support

    Is Enchant.com a good alternative to Awesome Support?
     
  15. Respond icon
    Respond icon

    Respond

     4 likes
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    Respond is a social media customer service platform built for support teams.

    59 Respond alternatives
    Responding to a conversation in the team inbox

    License model

    Application types

    Platforms

    • Online

    Respond Features

    1.  Customer service
    Example of time to first reply report in Respond
    Example of time to first reply report in Respond
    Respond iconAwesome Support Icon

    Respond VS Awesome Support

    Is Respond a good alternative to Awesome Support?
     
12 of 24 Awesome Support alternatives