Atera AlternativesOnly apps categorised as Customer Feedback Managers

The best Customer Feedback Manager alternative to Atera is Freshdesk, which is free. If that doesn't suit you, our users have ranked more than 50 alternatives to Atera and five of them are Customer Feedback Managers so hopefully you can find a suitable replacement. Other interesting Customer Feedback Manager alternatives to Atera are Trakdesk, Directly, Bornevia and FermiAI.

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Atera alternatives are mainly Customer Feedback Managers but may also be Help Desk Platforms or Network Monitors. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Atera.

Atera

Help Desk Platform
Paid • Proprietary

Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

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Atera alternatives page was last updated Jul 17, 2024

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Freshdesk
121 likes
Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.
38 Freshdesk alternatives
License model
Freemium • Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Workspace
+8
Freshdesk Features
Ad-free
Pricing per agent
Customer service
Ads monitoring
AI-Powered
Automatic customer engagement
Scheduled Reports
Task assignments
Supports SSL Certificates
Freshdesk VS Atera
Is Freshdesk a good alternative to Atera?
- Freshdesk is the most popular Mac & Linux alternative to Atera.
- Freshdesk is Freemium and ProprietaryAtera is Paid and Proprietary

Trakdesk
25 likes
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
153 Trakdesk alternatives
License model
Paid • Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Platforms
Mac
Windows
Linux
Online
Windows Mobile
Android
iPhone
Chrome OS
Android Tablet
Windows Phone
iPad
Kindle Fire
Trakdesk Features
Gamification
Customer service
Helpdesk Ticketing
On Demand
Knowledge base
Trakdesk VS Atera
Is Trakdesk a good alternative to Atera?

Directly
Like this app
Launch and train virtual agents that double your automation rate with AI expertise.
134 Directly alternatives
License model
Paid • Proprietary
Application types
Help Desk Platform
CRM System
Platforms
Online
Directly Features
Customer service
Knowledge base
Directly VS Atera
Is Directly a good alternative to Atera?

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Freshdesk
Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and ...

https://www.freshworks.com
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Bornevia
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Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
142 Bornevia alternatives
License model
Paid • Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Platforms
Online
Android
Bornevia Features
Inbox Management
Customer service
+3
Bornevia VS Atera
Is Bornevia a good alternative to Atera?

FermiAI
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Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
51 FermiAI alternatives
License model
Paid • Proprietary
Application types
Help Desk Platform
CRM System
Platforms
Online
FermiAI Features
Auto Responder
No Coding Required
Ad-free
Marketing Automation
Chat Bot
AI-Powered
FermiAI VS Atera
Is FermiAI a good alternative to Atera?