Amazon Connect AlternativesOnly apps categorised as Phone Systems

The best Phone System alternative to Amazon Connect is CloudTalk.io. If that doesn't work for you, our users have ranked more than 10 alternatives to Amazon Connect, but unfortunately only one of them is a Phone System.

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Amazon Connect alternatives are mainly CRM Systems but may also be Encrypted Chat Apps or Phone Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Amazon Connect.
Amazon Connect iconAmazon Connect
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  • Freemium • Proprietary
  • ...

With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

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Amazon Connect alternatives page was last updated Sep 5, 2023
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  1. CloudTalk.io icon
    CloudTalk.io icon

    CloudTalk.io

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    Cloud-based phone centre solution with 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star, Yves Rocher deliver exceptional customer support & boost their sales.

    110 CloudTalk.io alternatives
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk takes the chaos out of your phone support process.
    CloudTalk - VoIP telephony system can be integrated with your favourite CRM, Helpdesk, and eCommerce solutions.
    +3
    Integrate CRM system Pipedrive with CloudTalk to boost performance of your sales team.

    Top CloudTalk.io Features

    1.  Call Routing
    2.  VoiP Calls
    3.  Helpscout integration
    4.  Data analytics
    5.  Text to Speech
    6.  Marketing Automation
    7.  IVR
    8.  Skill based routing
    9.  Call forwarding
    10.  Google contacts integration
    11.  Voice Recording
    12.  Callback
    CloudTalk.io iconAmazon Connect Icon

    CloudTalk.io VS Amazon Connect

    Is CloudTalk.io a good alternative to Amazon Connect?
     

    • CloudTalk.io is the most popular Windows, Android, Mac, iPhone, Linux & SaaS alternative to Amazon Connect.

    • CloudTalk.io is Paid and ProprietaryAmazon Connect is Freemium and Proprietary
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