Acute AlternativesOnly apps categorised as Help Desk Platforms

The best Help Desk alternative to Acute is UseResponse. It's not free, so if you're looking for a free alternative, you could try Hey-Network. If that doesn't suit you, our users have ranked more than 50 alternatives to Acute and five of them are Help Desk Platforms so hopefully you can find a suitable replacement. Other interesting Help Desk Platform alternatives to Acute are UserEcho, FeedBear and Feature Monkey.

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Acute alternatives are mainly Customer Feedback Managers but may also be Help Desk Platforms or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Acute.
Acute iconAcute
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Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.

More about Acute
More about Acute
Acute alternatives page was last updated May 13, 2020
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Alternatives
  1. UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    203 UseResponse alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS Acute

     
  2. UserEcho icon

    UserEcho

     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    170 UserEcho alternatives

    License model

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Main page

    Properties

    1.  Customizable

    Features

    1. Salesforce icon  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat

    UserEcho VS Acute

     

    • UserEcho is the most popular iPhone & iPad alternative to Acute.

    • UserEcho is Paid and ProprietaryAcute is also Paid and Proprietary
  4. FeedBear icon

    FeedBear

     4 likes
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    The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.

    56 FeedBear alternatives

    License model

    Application types

    Platforms

    • Online
    • Intercom
    • Software as a Service (SaaS)
    Show your progress on a beautiful public roadmap that automatically updates as you change the status of posts.

    Top FeedBear Features

    1.  Kanban Board
    2.  Bug reporting
    3.  Built-in Commenting System
    4.  Idea evaluation
    5.  Third party integrations
    6. Intercom icon  Intercom Integration
    7.  Share Roadmaps
    8.  Suggestion voting
    9.  Product Roadmap Management
    10.  Changelog
    11.  Customer service

    FeedBear VS Acute

     
  5. Hey-Network icon

    Hey-Network

     2 likes
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    The platform is a place to share ideas, advice, and insight. Example, to comment on available products and discounts, find help from fellow users, or warn friends of scams. The bonus: Hey extension can't be removed or edited by site owners themselves.

    21 Hey-Network alternatives

    License model

    • Free • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    How it works

    Hey-Network Features

    1.  Crowdsourced
    2.  User Rating
    3.  Ratings

    Hey-Network VS Acute

     

    • Hey-Network is the most popular Mac alternative to Acute.

    • Hey-Network is Free and ProprietaryAcute is Paid and Proprietary
  6. Feature Monkey icon

    Feature Monkey

     4 likes
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    The feedback tracker for building better features.

    47 Feature Monkey alternatives

    License model

    Application types

    Platforms

    • Software as a Service (SaaS)
    Feature Monkey screenshot 1

    Feature Monkey Features

    1.  Import CSV Data
    2.  Email Notifications
    3.  Custom widgets
    4.  Custom Domain
    5.  Product Roadmap Management
    6.  Export to CSV
    7.  Feedback collection
    8.  Prioritize tasks
    9.  Multiple languages
    10.  Widgets

    Feature Monkey VS Acute

     
5 of 5 Acute alternatives