Open source alternative to
Intercom,
Zendesk,
Drift,
Crisp, etc.
Manage conversations, build relationships and delight your customers, all from one place.
Powerful Features
Chatwoot is designed not only for a great customer experience, but to increase the productivity of your support team and provide them with actionable data.
Real-time Reporting
Data matters. That is why we have built instant, real-time reporting. Gain insights into your support team's performance like never before.
Automatic agent assignment
Manual assignment is passé. Our Auto Assign feature takes care of assigning conversations automatically to the next available agent in the inbox.
Productivity. Over the roof.
Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.