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  1. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

  2. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

  3. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.


    From :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    OTRS - Dashboard
  4. A POWERFUL AND VERSATILE SLICER FOR SLA RESIN 3D PRINTERS With Lychee, prepare your 3D models for 3D printing: define the best orientation, create supports automatically, or manually, preview before sending them to your 3D printer.

  5. Slicer compatible with a wide range of DLP/LCD/SLA 3D printers. Can generate instructions for nanoDLP.

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    Split’s feature experimentation platform helps businesses to make smarter product decisions by giving teams the ability to perform controlled rollout via feature flags and analyze features in production.

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  7. Frontegg is a developer platform that enables product-led-growth through a customer-facing user-management interface embedded seamlessly within any product.

  8. Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team preempt, minimize and resolve downtime to ensure that your customers stay happy.

  9. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

  10. Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

  11. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.

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  12. HubnSub is a flexible workflow system that simplifies your team's process . It helps organizations to align support services in various departments while providing a wealth of information and KPIs about team's performance, utilization and customer satisfaction.

  13. Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.

  14. Troopr Assistant manages your team projects and standup meetings directly in Slack. Save time and get more done in Slack.

  15. The first mobile based chat application built for Hospitality which allows you to manage all your tasks - Guest requests, Internal Projects & Tasks, Planned Maintenances and more. All these are now within the realm of any hotel at an affordable cost.