Apps with 'SLA' feature

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.Main Products Include:

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. .

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

Split’s feature experimentation platform helps businesses to make smarter product decisions by giving teams the ability to perform controlled rollout via feature flags and analyze features in production.

The first mobile based chat application built for Hospitality which allows you to manage all your tasks - Guest requests, Internal Projects & Tasks, Planned Maintenances and more. All these are now within the realm of any hotel at an affordable cost.

Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.

Slackbot to manage standup meeting, project management and JIRA integration directly on slack.

Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.

HubNSub is a flexible workflow management platform that simplifies and transforms the team’s process into a modern digital workplace.

Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

Web based help desk software with ticketing, live chat, remote desktop and tons of other features for one low price.

Stacktical helps service providers deploy autonomous, crowdfundable and upgradable service level agreements on the blockchain.