Apps with 'SLA' feature

All apps in Apps with 'SLA' feature category. Use the filters below to narrow down your search. 
  1. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    201 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted
    Admin area
    Live Chat
    +5
    Idea Page

    Top UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    9.  Canned responses
    10.  Servicedesk
    11. Slack icon  Slack integration
  2. Lychee Slicer icon
     5 likes

    Lychee Slicer is an elegant and powerful Slicer software for SLA/Resin 3D printer, answering the needs of figurine artists, jewel designers, and product designers.

    12 Lychee Slicer alternatives
    Lychee Slicer screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Flathub

    Lychee Slicer Features

    1.  SLA
  3. Zammad icon
     34 likes

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    38 Zammad alternatives
    Zammad screenshot 1

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Linux
    • Self-Hosted
    Zammad screenshot 1
    Zammad screenshot 2
    +15
    Zammad screenshot 3

    Top Zammad Features

    1.  Auto Responder
    2.  Email tracking
    3.  SLA
    4.  Knowledge base
    5.  REST API
    6. X icon  X Integration
    7.  Email automation
    8. Slack icon  Slack integration
    9. Facebook icon  Facebook integration
    10.  Helpdesk Ticketing
    11.  Integrated Chat
  4. ChituBox icon
     3 likes

    Slicer compatible with a wide range of DLP/LCD/SLA 3D printers. Can generate instructions for nanoDLP.

    2 ChituBox alternatives
    ChituBox screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux

    ChituBox Features

    1.  SLA
  5. Frontegg icon
     2 likes

    Frontegg is a developer platform that enables product-led-growth through a customer-facing user-management interface embedded seamlessly within any product.

    25 Frontegg alternatives
    Frontegg screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Frontegg screenshot 1
    Frontegg screenshot 2
    +3
    Frontegg screenshot 3

    Frontegg Features

    1.  Reporting
    2.  User Management
    3.  Single Sign-On
    4. Slack icon  Slack integration
    5.  Multi-Factor Authentication (MFA)
    6.  Notifications
    7.  Team management
    8.  SLA
    9.  Login
    10.  Push Notifications
  6. Split icon
     8 likes

    Split’s feature experimentation platform helps businesses to make smarter product decisions by giving teams the ability to perform controlled rollout via feature flags and analyze features in production.

    21 Split alternatives

    License model

    Platforms

    • Online
    • Android SDK
    • Ruby
    • C#
    • Python
    • .NET Framework
    • Apple Swift
    • JavaScript
    • Django
    • PHP
    • Go (Programming Language)
    • C++
    • Ruby on Rails
    • Java
    • Node.JS
    • Objective-C

    Split Features

    1.  Customer Segmentation
    2.  Feature flag
    3.  Support for Javascript
    4. Slack icon  Slack integration
    5.  Continuous Testing
    6.  Mobile SDK integration
    7.  Continuous Deployment
    8.  C-sharp
    9.  SLA
  7. Faveo HELPDESK icon
     3 likes

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    83 Faveo HELPDESK alternatives
    Overall

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
    Internal Notes
    Add Agents
    +7
    Priorities

    Faveo HELPDESK Features

    1.  Extensible by Plugins/Extensions
    2.  Auto Responder
    3.  Helpdesk Ticketing
    4.  Email integration
    5.  Knowledge base
    6.  Dashboard
    7.  REST API
    8.  Workflow
    9.  API Integration
    10.  SLA
  8. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    204 Raiseaticket alternatives
    Raiseaticket screenshot 1

    License model

    • FreeProprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1
    Raiseaticket screenshot 2
    +3
    Raiseaticket screenshot 3

    Raiseaticket Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Helpdesk Ticketing
    7.  Remote Support
  9. Zenduty icon
     7 likes

    Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team preempt, minimize and resolve downtime to ensure that your customers stay happy.

    27 Zenduty alternatives
    Zenduty screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Zenduty screenshot 1
    Zenduty screenshot 2
    +3
    Zenduty screenshot 3

    Top Zenduty Features

    1.  Website Monitoring
    2. Slack icon  Slack integration
    3.  Custom roles
    4.  SLA
    5.  Custom tasks
    6.  Colored tags
    7.  Scheduling
    8.  Incident Management
    9.  Forecasting Report
    10. Microsoft Teams icon  Microsoft Teams Integration
    11.  Contextual Suggestions
  10. MessageBox icon
     1 like

    The first mobile based chat application built for Hospitality which allows you to manage all your tasks - Guest requests, Internal Projects & Tasks, Planned Maintenances and more. All these are now within the realm of any hotel at an affordable cost.

    0 MessageBox alternatives
    MessageBox screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    MessageBox screenshot 1
    MessageBox screenshot 2
    +4
    Supervisor Dashboard - get realtime view of all jobs pending. Chat on each job. Reassign. Close.

    MessageBox Features

    1.  Task Scheduling
    2.  Task Tracking
    3.  Helpdesk Ticketing
    4.  Servicedesk
    5.  SLA
  11. Mint Service Desk icon
     4 likes

    Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    59 Mint Service Desk alternatives

    License model

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)

    Mint Service Desk Features

    1.  Asset Management
    2.  Incident Management
    3.  Integrated Chat
    4.  Helpdesk Ticketing
    5.  SLA
    6.  Flexible asset structure
    7.  Email integration
    8.  Servicedesk
  12. HubNsub icon
     2 likes

    HubNSub is a flexible workflow management platform that simplifies and transforms the team’s process into a modern digital workplace.

    3 HubNsub alternatives
    Measure team success
Analyze detailed key performance indicators (KPIs) about each process performance. See metrics that matter the most to you. HubnSub helps you execute your process perfectly every time and maintain high-quality service.

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Blank KPIs
    Approval Workflow   
Approving tasks, documents, budgets and other activities; can waste valuable time, especially when repeated on a regular basis.
 
Hubnsub helps to get your approval done more faster than before with the ability to track the approval progress.
    +1
    organization workflow structure

    HubNsub Features

    1.  No Coding Required
    2.  Performance Monitoring
    3.  Built-in Workflow Management
    4.  SLA
    5.  KPIs
    6.  Workflow
  13. S1 Gateway icon
     5 likes

    S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.

    15 S1 Gateway alternatives

    License model

    Platforms

    • Online

    S1 Gateway Features

    1.  Multi Channel
    2.  SLA
    3.  Customer service
  14. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    74 BusyBench alternatives
    BusyBench screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    BusyBench screenshot 1
    BusyBench screenshot 2
    +7
    BusyBench screenshot 3

    BusyBench Features

    1.  IT Asset Management
    2.  SLA
  15. Troopr Slackbot  icon
     1 like

    Troopr Assistant manages your team projects and standup meetings directly in Slack. Save time and get more done in Slack.

    3 Troopr Slackbot alternatives
    Troopr Slackbot  screenshot 1

    License model

    Application type

    Platforms

    • Software as a Service (SaaS)

    Troopr Slackbot Features

    1.  Slack bot
    2.  SLA
    3. Slack icon  Slack integration
    4. JIRA icon  Jira integration