Apps with 'Servicedesk' feature

All apps in Apps with 'Servicedesk' feature category. Use the filters below to narrow down your search. 
  1. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    200 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted
    Admin area
    Live Chat
    +5
    Idea Page

    Top UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    9.  Canned responses
    10.  Servicedesk
    11. Slack icon  Slack integration
  2. Supportbench icon
     2 likes

    Supportbench a G2 and Capterra top-rated customer support helpdesk built for B2B teams. Offering advanced features like dynamic SLAs, generative AI, KB, native integrations, it's where CS teams go to scale.

    97 Supportbench alternatives
    Communication Hub

    License model

    Platforms

    • Software as a Service (SaaS)
    Ticket view
    Creating rich Outlook style activities
    +4
    Knowledge base

    Top Supportbench Features

    1.  Email Organizer
    2.  Reminders
    3.  Auto Responder
    4.  Unified inbox
    5.  Email template editor
    6.  Two-factor Authentication
    7.  Real time collaboration
    8.  Customer Segmentation
    9.  Support for @mentions
    10.  Chat Bot
    11.  Customer service
    12.  Knowledge base
  3. Hipporello Service Desk icon
     4 likes

    A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

    15 Hipporello Service Desk alternatives
    Hipporello Admin Panel

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Trello
    • Software as a Service (SaaS)
    Hipporello Admin Panel
    Hipporello Service Desk Portal
    +1
    Trello cardback that is created by using Hipporello

    Hipporello Service Desk Features

    1.  No Coding Required
    2.  Ad-free
    3.  Customizable branding
    4.  Email automation
    5.  Customer service
    6.  Contact Forms
    7. Trello icon  Trello integration
    8.  Shared inbox
    9.  Servicedesk
  4. NinjaOne icon
     1 like

    NinjaOne (formerly NinjaRMM) is the leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user...

    30 NinjaOne alternatives
    NinjaOne screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    NinjaOne screenshot 1
    NinjaOne screenshot 2
    +2
    NinjaOne screenshot 3

    Top NinjaOne Features

    1.  Incremental Backup
    2.  Remote Management
    3.  Vulnerability management
    4.  Remote monitoring
    5.  Servicedesk
    6.  Helpdesk Ticketing
    7.  Patch Management
    8.  Software Deployment
    9.  Asset Management
    10.  IT Asset Management
    11.  Support for Remote Control
  5. Atera icon
     42 likes

    Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

    57 Atera alternatives
    Atera screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Atera screenshot 1
    Atera screenshot 2
    +1
    Atera screenshot 3

    Atera Features

    1.  Asset Management
    2.  Remote monitoring
    3.  Servicedesk
  6. InvGate Service Desk icon
     45 likes

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    103 InvGate Service Desk alternatives
    InvGate Service Desk screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)
    InvGate Service Desk screenshot 1
    InvGate Service Desk screenshot 2
    +1
    InvGate Service Desk screenshot 3

    InvGate Service Desk Features

    1.  Gamification
    2.  Knowledge base
    3.  Helpdesk Ticketing
    4.  Servicedesk
  7. MessageBox icon
     1 like

    The first mobile based chat application built for Hospitality which allows you to manage all your tasks - Guest requests, Internal Projects & Tasks, Planned Maintenances and more. All these are now within the realm of any hotel at an affordable cost.

    0 MessageBox alternatives
    MessageBox screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    MessageBox screenshot 1
    MessageBox screenshot 2
    +4
    Supervisor Dashboard - get realtime view of all jobs pending. Chat on each job. Reassign. Close.

    MessageBox Features

    1.  Task Scheduling
    2.  Task Tracking
    3.  Helpdesk Ticketing
    4.  Servicedesk
    5.  SLA
  8. Bpm'online service icon
     1 like

    Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    43 Bpm'online service alternatives
    Bpm'online service screenshot 1

    License model

    Platforms

    • Online

    Bpm'online service Features

    1.  Servicedesk
    2.  Customer service
    3.  Helpdesk Ticketing
  9. Mint Service Desk icon
     4 likes

    Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    59 Mint Service Desk alternatives

    License model

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)

    Mint Service Desk Features

    1.  Asset Management
    2.  Incident Management
    3.  Integrated Chat
    4.  Helpdesk Ticketing
    5.  SLA
    6.  Flexible asset structure
    7.  Email integration
    8.  Servicedesk
  10. Suptask icon
     1 like

    The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times.

    2 Suptask alternatives
    Suptask screenshot 1

    License model

    • FreeProprietary

    Platforms

    • Online

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Reminders
    2.  End-to-End Encryption
    3.  No Tracking
    4.  Auto Responder
    5.  Upload Screenshot
    6.  No Coding Required
    7.  Servicedesk
    8.  Slack bot
    9.  Helpdesk Ticketing
    10.  Workflow
    11. GitHub icon  GitHub Integration
    12. Zendesk icon  Zendesk integration
  11. SysAid icon
     2 likes

    SysAid helps IT work smarter, not harder, with service automation based on a decade of AI from over 4,000 organizations. Try it for free today.

    21 SysAid alternatives

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    SysAid Features

    1.  Servicedesk
  12. HelpSumo icon
     Like this app

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    104 HelpSumo alternatives
    Helpsumo comes with Responsive design.

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    iPhone and Android.
    php,html5
    +1
    HelpSumo screenshot 3

    HelpSumo Features

    1.  Servicedesk
  13. Helpman icon
     Like this app

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    42 Helpman alternatives
    Helpman screenshot 1

    License model

    Platforms

    • Online
    Helpman screenshot 1
    Pixel-perfect knowledge bases
    +6
    Pain-free writing

    Helpman Features

    1.  Knowledge base
    2.  Customer service
    3.  Servicedesk
    4.  Knowledge Management
    5.  Multiple languages
  14. Auroria icon
     Like this app

    Software project management that doesn't;t hurt. Proven tools like Kanban boards, Sprints and the whole SCRUM lifecycle in a way that just fits.

    12 Auroria alternatives
    Auroria screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    Auroria Features

    1.  Scrum Boards
    2.  Kanban Board
    3.  Servicedesk
    4.  Version Control Integration
    5.  Wiki
  15. NetSupport ServiceDesk icon
     Like this app

    The Browser-based helpdesk helps organisations’ IT support teams deliver effective and timely responses to IT issues, new enhancements include a fresh new user interface, password security, database auditing and much more.

    0 NetSupport ServiceDesk alternatives
    NetSupport ServiceDesk screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    NetSupport ServiceDesk screenshot 1
    NetSupport ServiceDesk screenshot 2
    +1
    NetSupport ServiceDesk screenshot 3

    NetSupport ServiceDesk Features

    1.  Helpdesk Ticketing
    2.  Servicedesk