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Apps with 'Servicedesk' feature

  1. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
  2. Atera provides an all-in-one MSP platform: Remote Monitoring, Service Desk, CRM, Cloud services and Business Management. Learn more at: www.atera.com


  3. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.
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  4. Hipporello is a service desk specifically built for Trello users. Hipporello takes incoming requests from your customers or external users via forms and emails and turns them to Trello cards.
  5. Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable.
    • Online
    • Android
    • iPhone
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    The first mobile based chat application built for Hospitality which allows you to manage all your tasks - Guest requests, Internal Projects & Tasks, Planned Maintenances and more. All these are now within the realm of any hotel at an affordable cost.
  6. Bpm'online service incorporates 2 cutting-edge applications, which can be used as separate aplications:
    • Mac
    • Windows
    • Linux
    • Online
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    SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience.
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  7. HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
  8. Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
    • FreemiumProprietary
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    More
    Software project management application tailored for simplicity and the needs of developers.
    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    More
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    The Browser-based helpdesk helps organisations’ IT support teams deliver effective and timely responses to IT issues, new enhancements include a fresh new user interface, password security, database auditing and much more.
    • Online
    • Software as a Service (SaaS)
    More
    Halo Service Desk is a single, all-inclusive service desk software solution, designed to streamline processes related to workflow management, operations automation, customer & employee engagement, and more.
    • Windows
    • Self-Hosted
    More
    A web based portal for Windows endpoint management and task delegation designed around a powerful and highly configurable permissions system. Overcee allows you to empower your Service Desk teams without breaching least-privilege standards.
    • Online
    • Software as a Service (SaaS)
    More
    HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution.