- 34 Freshdesk alternatives
Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.
License model
- Freemium • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+1Top Freshdesk Features
- Ad-free
- Pricing per agent
- Customer service
- Ads monitoring
- AI-Powered
- Automatic customer engagement
- Scheduled Reports
- Task assignments
- Supports SSL Certificates
- Facebook integration
- Customizable
- 199 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
+1Top UseResponse Features
- Helpdesk Ticketing
- Kanban Board
- Customizable
- Product Roadmap Management
- Chatbot Builder
- Idea management
- Task assignments
- Kanban Chart
- Knowledge base
- Canned responses
- Servicedesk
- 59 HelpCrunch alternatives
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
+1Top HelpCrunch Features
- Email automation
- Marketing Automation
- Integrated Chat
- Automatic messages
- Slack integration
- Live Support Chat
- Helpdesk Ticketing
- Pricing per agent
- Customizable
- Live chat for websites
- Email tracking
- 99 Zoho Assist alternatives
Support customers on a remote computer easily through web-based, on-demand remote support sessions. Set up unattended remote access and manage remote PCs, laptops, mobile devices, and servers effortlessly.
License model
- Freemium • Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Google Chrome
- Raspberry Pi
Top Zoho Assist Features
- Unattended Access
- Wake on LAN
- Remote Support
- Secure File Sharing
- Customizable branding
- Custom Domain
- Screen Sharing
- Embeded customer widget
- SMS invites
- Unattended installation
- Icon sets
- Meeting notes