Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
- Help Desk Platform
- Paid • Proprietary
- Online
Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.
- Help Desk Platform
- Paid • Proprietary
- Online
+1Infraon Infinity simplifies, optimizes, and modernizes IT operations management for businesses.
- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Managing the entire IT as a subscription: Apps, infrastructure, devices, and IT staff required to maintain and support your IT can all be delivered as a subscription through automated processes, security policies, support, maintenance, and much more.
- Freemium • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
+6System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.
- Paid • Proprietary
- Windows
- Self-Hosted
Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.
Discontinued- IT Service Management Software
- Paid • Proprietary
- Online
+4AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
- Help Desk Platform
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
From IT asset management to the CMDB: i-doit has a solution for your documentation projects. Existing data sources can be integrated, giving you all of your information in a centralised repository. Ensuring you know everything about your IT!.
- IT Service Management Software
- Paid • Proprietary
- Windows
- Linux
- Self-Hosted
Vertask offers task management, ticketing, user management, location management, asset tracking and knowledge base to help keep track of what's important to you and your team.
- Task Management Tool
- Paid • Proprietary
- Online
- Android
- iPhone
- Chrome OS
- iPad
- Software as a Service (SaaS)
4me is a premium service management application for large multinational organizations and their external service providers.
- IT Service Management Software
- Paid • Proprietary
- Android
- iPhone
- Software as a Service (SaaS)
+3sendQuick onCloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services, and networks and flags up issues to your staff on duty.
- Uptime Monitor Service
- Paid • Proprietary
- Online
- Telegram
- Slack
- AWS CloudWatch
- LINE
- Microsoft Teams
- Software as a Service (SaaS)
- Microsoft Azure
+5Squid Alerts allows your team to manage their on-call schedule and setup escalation chains to forward your alerts to the right person through SMS, voice, email, and push notifications.
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
ITIL-compliant ITSM and ITAM solutions for SMBs. Service Desk and IT Asset Management software developed for Microsoft 365.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
- iPad
- Android Tablet
+9Server monitoring and network monitoring software from the cloud.
- Website Monitoring
- Paid • Proprietary
- Online
- iPhone
- iPad
Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.
- Help Desk Platform
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
+7