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Apps with 'Incident management' feature

  1. Better Uptime calls the right person on your team when your site goes down. Schedule on-call duties, get helpful alerts, and collaborate on solving incidents faster than ever.
    • Free PersonalOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    More
    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.


  2. Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
    • Online
    • Android
    • iPhone
    • Blackberry
    More
    Take alerts from any IT management system and notify users via iPhone, Android, Blackberry push notifications, email, SMS and phone calls.
  3. RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
  4. Monitor and communicate the status of your site, app or API with your very own status page. Create it in less than 3 minutes with Statuspal! Or host it yourself for free with our open source community edition.
  5. Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
  6. Full-Stack Visibility and Actionable Insights for Better Software and Better Customer Experiences
  7. Netweak is a minimalistic monitoring platform that gives you insights on performance and availability for your websites and linux servers.
  8. iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.
  9. Alienvault integrates and correlates many popular network and security monitoring tools in one suite, inlcuding OSSEC, nfdump, log analyzers, nagios, and nessus and analyzes it against its own community-driven threat feed.
  10. Statusfy is a Status Page System, completely Open Source, easy to use and deploy to a variety of hosting services. The goal behind is to lower costs and complexity providing a simpler and versatile Open Source alternative.
  11. Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team preempt, minimize and resolve downtime to ensure that your customers stay happy.
  12. OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.