Live Support Chats
Being supported by a live person is one of the best ways for people to feel like your business truly cares about their experience with your products and services. Software such as HelpCrunch can make installing and implementing a live chat support experience on your website as easy as possible while also ensuring ease-of-use and an intuitive user interface for your customers.
Enhance customer service with a comprehensive help desk, offering ticket management, automation, multichannel support, and robust analytics.
- Help Desk Platform
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
Best alternatives are
LiveAgentand
Zendesk49 alternatives
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
- Help Desk Platform
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
Best alternatives are
HelpCrunchand
Userlike198 alternatives- Best alternatives are
HubSpotand
FreeScout216 alternatives 
An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.
- AI Chatbot
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
+2
Best alternatives are
tawk.toand
Tidio 16 alternatives
Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.
- Help Desk Platform
- Freemium • Proprietary
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Drupal
- Joomla
- Wordpress
+3
Best alternatives areHubSpotand
Libredesk38 alternatives
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
+30
Best alternatives are
FreshdeskandZendesk76 alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
+3
Best alternatives areHelpCrunchandtawk.to277 alternatives
Offers real-time support to personalize customer experience with proactive chat invitations, boosting leads and sales through seamless integrations.
- Help Desk Platform
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Android
- iPhone
- iPad
- Android Tablet
+3
Best alternatives areFreeScoutandtawk.to102 alternatives
Live chat software for your website. The base package is free forever and no credit card is required to use it. Additional paid features can be added as needed.
- Customer Feedback Manager
- Freemium • Proprietary
- Online
Best alternatives aretawk.toandTidio 8 alternatives
Enhance customer support with a platform offering multi-channel communication via calls, emails, chat, and social media, with fast, efficient tools.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
+3
Best alternatives areLibredeskandFreeScout222 alternatives
Create powerful conversational bots effortlessly with no coding, integrate with apps like Messenger and Slack, and automate customer service 24/7.
- AI Chatbot
- Paid • Proprietary
- Mac
- Windows
- Online
- Software as a Service (SaaS)
+6
Best alternatives are
Khojand
Danswer46 alternatives
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
- Help Desk Platform
- Freemium • Proprietary
- Online
- Software as a Service (SaaS)
+5
Best alternatives areFreeScoutandtawk.to141 alternatives
Easy-to-use SaaS live chat and helpdesk software that helps ecommerce businesses convert visitors into buyers, with a 14-day free trial.
- Help Desk Platform
- Paid • Proprietary
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
+3
Best alternatives areHelpCrunchandFreeScout224 alternatives
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
+3
Best alternatives areFreeScoutandtawk.to54 alternatives
Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.
- Help Desk Platform
- Paid • Proprietary
- Online
Best alternatives areFreeScoutandtawk.to103 alternatives
