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Live Support Chats

Being supported by a live person is one of the best ways for people to feel like your business truly cares about their experience with your products and services. Software such as HelpCrunch can make installing and implementing a live chat support experience on your website as easy as possible while also ensuring ease-of-use and an intuitive user interface for your customers.

  1. tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
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  2. ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors.
  4. Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
  5. Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
  6. Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
  7. Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
  8. Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
  9. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

  10. Zendesk Chat

    • Freemium • Proprietary
    • Online
    • Android
    • iPad
    • iPhone
    • Android Tablet
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
  11. Callbell chat widget allows website visitors to choose between popular Messaging Apps like WhatsApp, Facebook Messenger (Customer Chat plugin), Instagram Direct and Telegram to chat with your business (+ users analytics).
  12. Crisp is a freshly new alternative to existing bulky live chat platforms, which focuses on:
  13. User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
  14. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
  15. Chaport is multi-channel customer messaging software for businesses of all sizes designed to help companies communicate with website visitors and convert them into loyal customers. It is easy to install, compatible with all websites, and doesn't affect website load time.
  16. Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.