Alternatives to Zent.IO for all platforms with any license

  • UserVoice icon

    UserVoice

    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials. Signing up in 60 seconds!...

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • osTicket icon

    osTicket

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your...

    Open Source Windows Linux Web / Cloud MySQL Community Edition Self-Hosted PHP

  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or...

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad Google Apps

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • OTRS Business Solution™ icon

    OTRS Business Solution™

    The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio.

    Open Source Mac Linux Web / Cloud Self-Hosted Perl

  • Asterisk icon

    Asterisk

    Asterisk is free software that transforms a computer into a communication server. Asterisk lets you build applications like PBX, VoIP gateway, IVR and ACD.

    Open Source Mac Windows Linux

  • UserReport icon

    UserReport

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast...

    Free Web / Cloud

  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation &...

    Commercial Web / Cloud

  • OTRS ITSM icon

    OTRS ITSM

    OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident management, problem management, change management and release management.

    Open Source Windows Linux Web / Cloud

  • FreeSWITCH icon

    FreeSWITCH

    FreeSWITCH is a scalable open source cross-platform telephony platform designed to route and interconnect popular communication protocols using audio, video, text or any other form of media. It was created in 2006 to fill the void...

    Open Source Mac Windows Linux BSD

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial Web / Cloud iPhone

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  • UserEcho icon

    UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Commercial Web / Cloud iPhone iPad

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime...

    Commercial Web / Cloud

  • 3CX Phone System icon

    3CX Phone System

    3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such as Google Nexus, Sony Xperia, Motorola Droid or Samsung Galaxy. Connect 3CXPhone to a VoIP provider or to a VoIP PBX (for example 3CX...

    Freemium Windows Android iPhone

  • GoToAssist icon

    GoToAssist

    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support requests in less time Assist up to eight attended or unattended...

    Commercial Windows Web / Cloud Android iPhone Android Tablet iPad

  • VisionProject icon

    VisionProject

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations....

    Free Personal Web / Cloud

  • SuiteCRM icon

    SuiteCRM

    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM...

    Freemium Windows Linux

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  • TeamWox icon

    TeamWox

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools. Using this collaboration software, it is...

    Commercial Windows Web / Cloud

  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad Self-Hosted GitHub

  • FusionPBX icon

    FusionPBX

    FusionPBX is an open source FreeSWITCH GUI. FusionPBX can be used as a high available single or domain based multi-tenant PBX, carrier grade switch, call center server, fax server, voip server, voicemail server, conference server...

    Open Source Linux BSD

  • Deskero icon

    Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

    Commercial Web / Cloud Android iPhone iPad

  • Kayako icon

    Kayako

    Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their customer support.

    Commercial Mac Windows Linux Web / Cloud Android iPhone Blackberry Android Tablet Windows Phone iPad

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool...

    Open Source Web / Cloud

  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email. They...

    Commercial Web / Cloud

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can...

    Commercial Web / Cloud

  • DeskPRO icon

    DeskPRO

    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

    Commercial Web / Cloud Self-Hosted

  • TeamSupport.com icon

    TeamSupport.com

    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you...

    Commercial Web / Cloud

  • Spreed icon

    Spreed

    Spreed is the worldwide unified web conferencing service offering integrated web and telephone conferencing. It is based on Flash Player. Free service includes 3 attendees and max 1.5h meetings. Single events or monthly service can be...

    Commercial Mac Windows Linux Web / Cloud

  • iTop icon

    iTop

    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the...

    Open Source Self-Hosted

  • Yate - Yet Another Telephony Engine icon

    Yate - Yet Another Telephony Engine

    Yate is a softswitch (concept of separating the network hardware from network software). It supports VoIP protocols: H.323, SIP, IAX1, IAX2, RTP. For the plain old telephony systems (PSTN) it supports ISDN BRI and PRI. Is...

    Open Source Linux

  • Eyenewton icon

    Eyenewton

    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a company. It is difficult to express in words how great it works. Press the button in the right and...

    Freemium Web / Cloud Self-Hosted

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