• osTicket icon


    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based...

    Open Source Windows Linux Web / Cloud MySQL Community Edition Self-Hosted PHP

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • OTRS Business Solution™ icon

    OTRS Business Solution™

    The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio

    Open Source Mac Linux Web / Cloud Self-Hosted Perl

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem...

    Commercial Web / Cloud

  • OTRS ITSM icon


    OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management...

    Open Source Windows Linux Web / Cloud

  • Freshservice icon


    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and...

    Freemium Web / Cloud Android iPhone Android Tablet iPad

  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • Vivantio icon


    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • iTop icon


    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop...

    Open Source Self-Hosted

  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • Know any more alternatives to Verax Service Desk?

    Suggest an application to this list
  • LanDesk Service Management icon

    LanDesk Service Management

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented....

    Commercial Web / Cloud

  • ServiceNow icon


    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of...

    Commercial Web / Cloud

  • Inforobo icon


    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • Bpm'online service icon

    Bpm'online service

    Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    Commercial Web / Cloud

  • HappyFox icon


    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages...

    Commercial Web / Cloud Windows Mobile Android iPhone

  • TOPdesk ITSM icon

    TOPdesk ITSM

    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,

    Commercial Web / Cloud

  • Share this list of alternatives?

  • BlueFolder icon


    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage...

    Commercial Web / Cloud

  • MSM ITSM Software icon

    MSM ITSM Software

    MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of...

    Commercial Windows

  • Cherwell icon


    Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external...

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • Richmond ServiceDesk icon

    Richmond ServiceDesk

    Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset...

    Commercial Windows Self-Hosted Microsoft SQL Server Express Internet Explorer Chrome Microsoft SQL Server ... Safari Firefox

  • Trakdesk icon


    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

  • eStreamDesk icon


    Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage...

    Freemium Web / Cloud

  • IntraService icon


    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to...

    Commercial Windows Android iPhone iPad Self-Hosted Microsoft SQL Server Express ... Microsoft SQL Server ASP.NET MVC Microsoft IIS

  • SupportPal icon


    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox...

    Commercial Web / Cloud Self-Hosted

  • Evayadesk icon


    Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API...

    Freemium Windows Linux Web / Cloud Android iPhone iPad ... Mac

  • SysAid icon


    SysAid Help Desk Software by Ilient. SysAid, formerly Ilient, offers a powerful and dynamic web-based infrastructure solution for the...

    Freemium Mac Windows Linux Web / Cloud

  • versaSRS Service Management icon

    versaSRS Service Management

    Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and...

    Commercial Windows

  • CitSmart icon


    The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several...

    Free Mac Windows Linux Android iPhone Android Tablet

  • HEAT Software icon

    HEAT Software

    Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and...

    Commercial Web / Cloud

  • iET ITSM icon

    iET ITSM

    iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully...

    Commercial Web / Cloud

  • ChangeGear icon


    ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and...

    Commercial Web / Cloud

  • VisionFlow icon


    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet iPad

  • Magdesk

    Online customer support application - ticketing system.

    Free Web / Cloud

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