71
likes

Share


UseResponse

Free with limited functionality by USWebStyle |

UseResponse is a fully customizable, self-hosted customer feedback software and support system with open code that you can place on your server. More flexibility and control for one-time fee, no monthly payments or hidden costs. It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software. Includes: online chat, SSO, auto-updater and much more.



New Review
sschueller2-image

According to the license agreement they are only selling the use of the software. If the company happens to go out of business and their license server gets shutoff you will loose your investment.

 
staskltd-image

Where did you get that information from? According to our license agreement, you get lifetime license, but can't use our code in other free or commercial products that will be distributed in public as your own product.

We don't have plans coming out of business, we prosper with each month and amaze our customers with free updates with each new release :) Anyway, you can use software no matter what happens without need to pay anything except first 1 time fee!

 
webster93-image

The description describes this software as being open-source, yet also commercial. On their forums they talk of their software as being encrypted (ZenGuard) and not fully open source, furthermore, being commercially open-source seems to defeat the purpose of "open source". Sorry to rant, but keep this in mind when looking at UseResponse. On the other hand great looking app, but it would have been nice to have a real open-source codebase.

 
maximoff-image

You are not correct actually. We state ourselves as commercial open-source, which is perfectly correct definitions of our distribution schema (however doesn't have the way to define it exactly like this on AlternativeTo).

Our software has 99.99% of the code unencrypted (the rest are only few files that are not required to customize the code/layout and contain only code that supports our licensing scheme).

P.S. To avoid misunderstanding and "holywars" - please read http://en.wikipedia.org/wiki/Commercialopensource_applications

 
staskltd-image

We had these questions asked several times and here is vivid explanation why we are Open Source and the only Open Source project of that kind and quality.

 



http://cdn.altrn.tv/icons/useresponse_20505.png?width=22&height=22&mode=crop&anchor=middlecenter