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Gather feedback and support customers with effective self-service

  • Online
    Can be self-hosted, but is proprietary.
  • Self-Hosted
    Full Open Code

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.
More flexibility and control for one-time fee, no monthly payments or hidden costs.
It can be used as FAQ, ideas bank, bug tracking system, testimonials or all-in-one support software.
Includes: feedback, help desk, knowledge base, live chat More Info »

Links to official UseResponse sites

Official Website
UseResponse was added by staskltd in Nov 2011 and the lastest update was made in Sep 2015. There is a history of activites on UseResponse in our Change Log and Activity Log. It's possible to update the information on UseResponse or report it as discontinued, duplicated or spam. If you want a nice widget to put on your website check these out.

UseResponse Reviews

Post a Review

Thanks to the team UseResponse, our company uses the service as a community that would serve our customers and bring them together in one system, it is very convenient, we purchased a self hosted version, because we have a large (more than 20 people) support department.

With love Technoklass trade


According to the license agreement they are only selling the use of the software. If the company happens to go out of business and their license server gets shutoff you will loose your investment.


Where did you get that information from? According to our license agreement, you get lifetime license, but can't use our code in other free or commercial products that will be distributed in public as your own product.

We don't have plans coming out of business, we prosper with each month and amaze our customers with free updates with each new release :) Anyway, you can use software no matter what happens without need to pay anything except first 1 time fee!