Alternatives to UseResponse for the Web with any license

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service...

    Commercial Web / Cloud Android iPhone Blackberry iPad

    No features added Add a feature
  • UserVoice icon

    UserVoice

    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials. Signing up in 60 seconds!...

    Commercial Web / Cloud Android iPhone Android Tablet iPad

    No features added Add a feature
    • I have proven experience of User-voice quality services. Guest • Jan 2016 Disagree   Agree
  • osTicket icon

    osTicket

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your...

    Open Source Windows Linux Web / Cloud MySQL Community Edition Self-Hosted PHP

  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad Google Apps

    No features added Add a feature
    • Freshdesk has proved to be a variable platform. Consider working with it. Guest • Jan 2016 Disagree   Agree
  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

    No features added Add a feature
  • OTRS Business Solution™ icon

    OTRS Business Solution™

    The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio.

    Open Source Mac Linux Web / Cloud Self-Hosted Perl

    No features added Add a feature
  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime...

    Commercial Web / Cloud

    No features added Add a feature
  • UserEcho icon

    UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Commercial Web / Cloud iPhone iPad

    No features added Add a feature
  • Kliqqi icon

    Kliqqi

    Kliqqi - formerly known as Pligg CMS - is a powerful content management system that lets you to easily create a social network or online social community similar to Facebook, Reddit, or Twitter.

    Open Source Linux Web / Cloud

  • idea.informer icon

    idea.informer

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without...

    Free Web / Cloud

    No features added Add a feature
  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets, which can be assigned to agents.

    Open Source Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet BSD iPad Self-Hosted

    No features added Add a feature
  • Intercom icon

    Intercom

    Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users.

    Freemium Web / Cloud Android iPhone

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  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Web / Cloud Android Android Tablet iPad

    No features added Add a feature
  • Deskero icon

    Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

    Commercial Web / Cloud Android iPhone iPad

  • Kayako icon

    Kayako

    Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their customer support.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Blackberry Android Tablet Windows Phone iPad

  • Eyenewton icon

    Eyenewton

    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a company. It is difficult to express in words how great it works. Press the button in the right and...

    Freemium Web / Cloud Self-Hosted

  • ClickDesk icon

    ClickDesk

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype...

    Commercial Web / Cloud

  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email. They...

    Commercial Web / Cloud

    No features added Add a feature
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  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

    No features added Add a feature
  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted GitHub

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can...

    Commercial Web / Cloud

    No features added Add a feature
  • Opinionlab icon

    Opinionlab

    When waiting in a long line, standing in a dirty dressing room, or dealing with a rude waitress, don’t you wish you could talk to the boss? Or better yet, the boss’s boss? Now you can, whether the boss is in the back room or a...

    Commercial Web / Cloud

    No features added Add a feature
  • TeamSupport.com icon

    TeamSupport.com

    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you...

    Commercial Web / Cloud

    No features added Add a feature
  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool...

    Open Source Web / Cloud

    No features added Add a feature
  • Zammad icon

    Zammad

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

    Open Source Mac Linux Web / Cloud Self-Hosted

    No features added Add a feature
  • SaaSiter Feed icon

    SaaSiter Feed

    Increase users engagement for your SaaS application. Imagine this as your own private Twitter feed. Share articles, webinars, and development plans, all of which are some of the best practices and are all useful to your users while...

    Free Personal Mac Windows Web / Cloud Windows Mobile Android iPhone ... Android Tablet Windows Phone iPad Self-Hosted

  • Inforobo icon

    Inforobo

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Commercial Web / Cloud

    No features added Add a feature
  • UserEngage icon

    UserEngage

    Affordable communication system with live chat, in-app messages, mailing, marketing automation, CRM and user tracking.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS iPad

  • Wantoo.io icon

    Wantoo.io

    Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set it up in seconds, try it for free.

    Freemium Web / Cloud

    No features added Add a feature
  • Helprace icon

    Helprace

    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

    No features added Add a feature
  • Doorbell.io icon

    Doorbell.io

    Doorbell allows you to easily gather user feedback, on websites and Android apps.

    Freemium Web / Cloud Android

    No features added Add a feature
  • SupportBee icon

    SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings update in realtime as tickets come in or as they are...

    Commercial Web / Cloud

    No features added Add a feature
  • OpenTraits icon

    OpenTraits

    OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.

    Freemium Web / Cloud

    No features added Add a feature
  • Heeduser icon

    Heeduser

    eeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community.

    Free Web / Cloud

    No features added Add a feature
  • BetaEasy icon

    BetaEasy

    BetaEasy allows you to collect customer feedback on all stages of your software/website product lifecycle, starting with early private beta stages, until final release and during all the time of product functioning. With BetaEasy you...

    Freemium Web / Cloud

    No features added Add a feature