• UserVoice icon


    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3....

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • UseResponse icon


    UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your...

    Commercial Web / Cloud Self-Hosted

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • osTicket icon


    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based...

    Open Source Windows Linux Web / Cloud MySQL Community Edition Self-Hosted PHP

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • OTRS Business Solution™ icon

    OTRS Business Solution™

    The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio

    Open Source Mac Linux Web / Cloud Self-Hosted Perl

  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem...

    Commercial Web / Cloud

  • Desk.com icon


    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone...

    Commercial Web / Cloud

  • OTRS ITSM icon


    OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management...

    Open Source Windows Linux Web / Cloud

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set...

    Commercial Web / Cloud iPhone

  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received...

    Open Source Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet BSD iPad Self-Hosted

  • Know any more alternatives to Trakdesk?

    Suggest an application to this list
  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • UserEcho icon


    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with...

    Commercial Web / Cloud iPhone iPad

  • SuiteCRM icon


    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software...

    Freemium Windows Linux

  • TeamWox icon


    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management...

    Commercial Windows Web / Cloud

  • Deskero icon


    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most...

    Commercial Web / Cloud Android iPhone iPad

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way...

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Share this list of alternatives?

  • Kayako icon


    Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Blackberry Android Tablet Windows Phone iPad

  • Vivantio icon


    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • Enchant icon


    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team...

    Commercial Web / Cloud

  • VisionProject icon


    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful...

    Free Personal Web / Cloud

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support...

    Commercial Web / Cloud

  • Atera icon


    Atera provides an all-in-one MSP platform: Remote Monitoring, Service Desk, CRM, Cloud services and Business Management.

    Commercial Windows Web / Cloud

  • iTop icon


    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop...

    Open Source Self-Hosted

  • Eyenewton icon


    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a...

    Freemium Web / Cloud Self-Hosted

  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • Front icon


    Front is a collaborative email client that lets businesses share their support@, jobs@, contact@, press@ group adresses across...

    Commercial Mac Windows Linux Android iPhone Android Tablet ... iPad

  • Helprace icon


    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Doorbell.io icon


    Doorbell allows you to easily gather user feedback, on websites and Android apps.

    Freemium Web / Cloud Android

  • ClickDesk icon


    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not...

    Commercial Web / Cloud

  • Kaseya Solution icon

    Kaseya Solution

    Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers.

    Commercial Windows Linux Web / Cloud

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • SupportBee icon


    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

Trakdesk Comments

Best customer support software ever!

Positive Comment by SamantSmith
about Trakdesk Feb 2016

Trakdesk is absolutely one of the best customer support helpdesk software i've ever used. It's so simple to use and has a ton of features. AMAZING!!!