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Support Incident Tracker

Support Incident Tracker (or SiT!

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Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them. More Info »

Link to official Support Incident Tracker site

Official Website
Support Incident Tracker was added by metatech in Jun 2012 and the lastest update was made in Nov 2014. There is a history of activites on Support Incident Tracker in our Change Log and Activity Log. It's possible to update the information on Support Incident Tracker or report it as discontinued, duplicated or spam. If you want a nice widget to put on your website check these out.
 
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It's awesome that you want to help us remove incorrect alternatives. Feel free to report more applications below. But keep in mind that the only reason for an alternative not to be valid is if it doesn't share common functionality with Support Incident Tracker. It might not be a good choice according to you but it’s still an alternative. Read more about our thoughts about alternatives here.



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