ProtonMail Reviews

Not working towards improvement

Negative Review by Xirrin
about ProtonMail 4 days ago

Lots of promises of "this feature is coming soon" or "we're working on it" or "it's on the roadmap" for email services that one would naturally expect. External client support, longer than 64-character email address, calendar, to-do lists, etc. All the while they're spending the money they're making from their email services on more paid services like ProtonVPN. Two half-baked products != one good product. It has such potential, but the money they're spending shows that their priority isn't trying to make a great (or even good) email service, but to turn more profits.


A good start, but needs Thunderbird compatibility. 1 Helpful

Positive Review by WandersFar
about ProtonMail and Thunderbird Feb 2015

So far, I like it. I received my invite a couple months ago, and have checked in now and then.

Logging in is easy. No problems with the double login (once to access your account, twice to decrypt your email: ProtonMail only has access to your first set of credentials, NOT the second, so if they’re ever strong-armed by the govt à la Lavabit, they’re incapable of turning over your encrypted mails.)

A major downside is the lack of third party client access, however. This is the reason why I haven’t made it my primary address. It’s just too inconvenient, only having access through the browser, when Thunderbird and its ilk are so much faster.

Once Thunderbird compatibility is sorted, however, I could easily imagine switching over to ProtonMail full time. Hope someone’s working on it.