Plum DEV allows developers to build voice applications that automate a company’s most frequent communications. This includes everything from highly interactive customer self-service to communications-enabled business processes, and more. Helping businesses increase efficiency, lower costs, and improve customer satisfaction.
As an open, programmable communications platform that supports VoiceXML development, DEV offers customization, portability, and unmatched flexibility. More Info »
VoiceTrends is an analytics tool designed specifically for voice applications. Integrated into Plum DEV, VoiceTrends lets users track application usage and performance, A/B test scripts, and provides granular reporting capabilities.
Secure, Reliable, Scalable:
DEV resides on Plum’s hosted cloud, which is a secure PCI-DSS Level 1 and HIPAA compliant environment, backed by four, geographically dispersed data centers and N+1 redundancy throughout for scalable, reliable service.
DEV integrates smoothly with any IT or telephony system(s). Whether its a CRM, ERP, VoC, or any other type of database, DEV takes advantage of common APIs to partner data with communications.
DEV supports a broad range of voice features like text-to-speech, automatic speech recognition, and voice biometrics that enhance caller experience.
Plum DEV is a mature platform backed by SLAs that guarantee 100% uptime. Additional support is available through documentation and a community forum for developers.