• UserVoice icon


    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3....

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • UseResponse icon


    UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your...

    Commercial Web / Cloud Self-Hosted

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

  • UserReport icon


    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with...

    Free Web / Cloud

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set...

    Commercial Web / Cloud iPhone

  • Desk.com icon


    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone...

    Commercial Web / Cloud

  • Kliqqi icon


    Kliqqi - formerly known as Pligg CMS - is a powerful content management system that lets you to easily create a social network or...

    Open Source Linux Web / Cloud

  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • UserEcho icon


    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with...

    Commercial Web / Cloud iPhone iPad

  • idea.informer icon


    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of...

    Free Web / Cloud

  • Know any more alternatives to OpenTraits?

    Suggest an application to this list
  • Deskero icon


    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most...

    Commercial Web / Cloud Android iPhone iPad

  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of...

    Open Source Web / Cloud

  • Enchant icon


    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team...

    Commercial Web / Cloud

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support...

    Commercial Web / Cloud

  • Eyenewton icon


    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a...

    Freemium Web / Cloud Self-Hosted

  • Share this list of alternatives?

  • Helprace icon


    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • VoxPopuli icon


    With VoxPopuli widget you can hear your customers and find new ideas for your business, products and services. Your users want to be...

    Open Source Windows Linux

  • ClickDesk icon


    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not...

    Commercial Web / Cloud

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • SupportBee icon


    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

  • HunchBuzz icon


    Idea/Innovation Management software for Companies, Government, Education, NGO's.

    Freemium Mac Windows Web / Cloud

  • BetaEasy icon


    BetaEasy allows you to collect customer feedback on all stages of your software/website product lifecycle, starting with early private...

    Freemium Web / Cloud

  • Inforobo icon


    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • HelpShift icon


    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations...

    Commercial Web / Cloud

  • Qualaroo Insights icon

    Qualaroo Insights

    At Qualaroo we believe marketers should be empowered to execute programs that maximize the value of their website visitors. ...

    Commercial Web / Cloud

  • SaaSiter Feed icon

    SaaSiter Feed

    Increase users engagement for your SaaS application. Imagine this as your own private Twitter feed. Share articles, webinars, and...

    Free Personal Mac Windows Web / Cloud Windows Mobile Android iPhone ... Android Tablet Windows Phone iPad Self-Hosted

  • Usabilla for Websites icon

    Usabilla for Websites

    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our...

    Commercial Web / Cloud

  • HappyFox icon


    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages...

    Commercial Web / Cloud Windows Mobile Android iPhone

  • OneDesk icon


    OneDesk is an on-demand software made to facilitate services delivery and product development collaboration. It is aimed at a broad...

    Freemium Mac Windows Linux Web / Cloud

  • Helpdesk Pilot

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for...

    Commercial Web / Cloud

  • Glisser icon


    Glisser makes presentations interactive, by combining them with live audience Q&A and polls.

    Freemium Mac Windows Web / Cloud

  • Trakdesk icon


    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

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