LiveAgent Reviews

Very pleased using LiveAgent

Positive Review by rajdeep666sh
about LiveAgent Mar 2016

This is probably the best helpdesk software we have come across during last years. We were using Zendesk longer time, but we were not so satisfied like with LiveAgent. It is simple to use, nice-design software, which increases satisfaction and your profit will grow. We had a possibility to test the system for two weeks for free, which persuaded us to choose LiveAgent over other brands. It is very-friendly software for clients but also my agents, who reply to customers' requests. There are many features that LiveAgent offers, but other brands are missing. Customer support is performed by phone calls with agents, email communication, live chat and social networks. Everything is customizable. You can add custom fields and rules in no time. Very pleased using LiveAgent.

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LiveAgent is good site

Positive Review by hassanainbangash
about LiveAgent Feb 2016

i like it so much.it is very precious and a good website.

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Customer's satisfaction increased and we have more repeating customers

Positive Review by kamal24888
about LiveAgent Feb 2016

We like working with LiveAgent. Customer's satisfaction increased and we have more repeating customers. LiveAgent is software, which makes the process of delivering information to every customer quickly and without any problems. Agents have got all power and responsibility, they can also set their own rules for receiving and dividing messages into groups, contacts or departments. It receives many analytical data and daily or monthly reports. This software provides you with many interesting information about clients, customers, sales.

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We have great advantage over competition because of LiveAgent

Positive Review by dmalyala
about LiveAgent Feb 2016

This is all in one integration email, chat, twitter and Facebook accounts are monitored in one single software. We have great advantage over competition because of powerful crm tool. Also ticket transfer for agents and departments is also great tool. LiveAgent is more than a helpdesk, it's a multichannel support hub that lets us manage several product brand and social media outlets all under one interface.

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LiveAgent is the best

Positive Review by RottenApples
about LiveAgent Feb 2016

LiveAgent is an all in one solution and you don't to use third-party services or apps to get the job done. Support can be delivered through multiple channels like: online chat, support portal, email, contact forms, Facebook, twitter or phone. Which is much more then competitors can offer in this price range.

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