• Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

    • Very similar features, UI. Pricing as well.
      QualityUnitDec 2015 Disagree   Agree
  • UseResponse icon

    UseResponse

    UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your...

    Commercial Web / Cloud Self-Hosted

  • UserVoice icon

    UserVoice

    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3....

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • tawk.to icon

    tawk.to

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No...

    Free Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Internet Explorer Chrome Safari Wordpress

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • Zendesk Chat icon

    Zendesk Chat

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all...

    Freemium Web / Cloud

    • Livechat is similar that the one Zopim offers. LiveAgent has ticketing in addition.
      QualityUnitDec 2015 Disagree   Agree
  • OTRS Business Solution™ icon

    OTRS Business Solution™

    The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio

    Open Source Mac Linux Web / Cloud Self-Hosted Perl

  • Kayako icon

    Kayako

    Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Blackberry Android Tablet Windows Phone iPad

    • Similar help desk functionality. Also an option for self-hosted licenses.
      QualityUnitDec 2015 Disagree   Agree
  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem...

    Commercial Web / Cloud

  • Mibew icon

    Mibew

    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables...

    Open Source Mac Windows Linux Web / Cloud Self-Hosted

  • Userlike Live Chat icon

    Userlike Live Chat

    Userlike is free live chat software for website and mobile support. Chat with your website visitors, offer a friendly service and...

    Freemium Web / Cloud

  • Know any more alternatives to LiveAgent?

    Suggest an application to this list
  • Intercom icon

    Intercom

    Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users.

    Freemium Web / Cloud Android iPhone

  • Lime Talk icon

    Lime Talk

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can...

    Commercial Web / Cloud

  • UserEcho icon

    UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with...

    Commercial Web / Cloud iPhone iPad

  • 1click.io icon

    1click.io

    1CLICK.io is live chat application which allows you to Video, Voice and Text Chat while also Co-Browsing with visitors on your...

    Freemium Web / Cloud

  • Tidio Chat icon

    Tidio Chat

    Tidio Chat; a solution that allows you to increase contact with your clients. Intuitive live-chat solution designed to meet...

    Freemium Web / Cloud Chrome Shopify Drupal Joomla Wordpress

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone...

    Commercial Web / Cloud

  • Share this list of alternatives?

  • Banckle Chat icon

    Banckle Chat

    Banckle Chat is a online chat & customer support solution. It is fully customizable and includes a variety of built-in templates...

    Commercial Mac Windows Web / Cloud iPhone Wordpress

  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted GitHub

  • LiveZilla icon

    LiveZilla

    LiveZilla, the Next Generation Live Help / Live Support System connects you to your website visitors. Use LiveZilla to provide Live...

    Freemium Web / Cloud

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way...

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Visitlead Live Chat icon

    Visitlead Live Chat

    Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors. ...

    Commercial Mac Windows Linux Chrome OS Android Tablet iPad

  • csupport icon

    csupport

    cSupport offers Live Chat support. Ideal for small businesses and Entrepreneurs Worldwide. It is fully customizable and includes a...

    Commercial Mac Windows Web / Cloud Windows Mobile Android iPhone ... HP webOS Android Tablet Windows Phone iPad

  • ClickDesk icon

    ClickDesk

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not...

    Commercial Web / Cloud

  • eAssistance Pro icon

    eAssistance Pro

    Engage with your online customer or visitors from any anywhere and any platform by using eAssistance Pro live chat on your website....

    Commercial Web / Cloud Internet Explorer Chrome Firefox

  • CustomerICare live chat icon

    CustomerICare live chat

    Build better relationships with your customers; increase online sales with Customericare Text, Audio and Video Live Chat Software. Try...

    Freemium Mac Windows Chrome OS

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Self-Hosted

  • SaaSiter Feed icon

    SaaSiter Feed

    Increase users engagement for your SaaS application. Imagine this as your own private Twitter feed. Share articles, webinars, and...

    Free Personal Mac Windows Web / Cloud Windows Mobile Android iPhone ... Android Tablet Windows Phone iPad Self-Hosted

  • Live2Support icon

    Live2Support

    Live2support live chat service helps to build loyalty, drive online sales, stimulate ecommerce, and improve order values by extending...

    Commercial Mac Windows Linux Android iPhone Blackberry ... Windows Phone iPad

  • LiveCall icon

    LiveCall

    LiveCall is audio LiveChat. Call your customers in real-time! Experience the easiest way to help solve issues, understand your...

    Freemium Windows Linux Web / Cloud Android Chrome OS Android Tablet

  • smooch icon

    smooch

    Smooch allows you to easily add a chat widget to your site that lets you communicate with customers on your site directly via Slack or...

    Freemium Web / Cloud

  • Zent.IO icon

    Zent.IO

    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • Drift icon

    Drift

    Drift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your...

    Freemium Web / Cloud Slack

  • Trackaview icon

    Trackaview

    Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your...

    Commercial Mac Windows Linux Web / Cloud

  • These alternatives are not yet approved, do you think they are alternatives?

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