iTop Alternatives Filtered by 'Ticketing'
The best alternative to iTop is Freshservice. It's not free, so if you're looking for a free alternative, you could try Helpy.io or Web Help Desk. If that doesn't suit you, our users have ranked more than 25 alternatives to iTop and 15 are so hopefully you can find a suitable replacement. Other interesting alternatives to iTop are OTRS, InvGate Service Desk, Trengo and Usedesk.
iTop alternatives are mainly Help Desk Platforms but may also be Inventory Management Tools or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of iTop.- 34 Freshservice alternatives
- Help Desk Platform
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
Freshservice Features
- 58 OTRS alternatives
- Help Desk Platform
- Inventory Management Tool
- Paid • Proprietary
- Windows
- Linux
- Online
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
OTRS Features
- 100 InvGate Service Desk alternatives
- Help Desk Platform
- Paid • Proprietary
- Online
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk Features
Comments about InvGate Service Desk as a Alternative to iTop
iTop is open source, InvGate Service Desk is a commercial product
-2 - 152 Helpy.io alternatives
- Help Desk Platform
- Freemium • Open Source
- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Helpy.io Features
- Support for Bootstrap
- 177 Trengo alternatives
- Paid • Proprietary
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Trengo Features
- 94 Web Help Desk alternatives
- Help Desk Platform
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response process—all of this happens...
Web Help Desk Features
- 346 Usedesk alternatives
- Help Desk Platform
- CRM System
- Paid • Proprietary
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Usedesk Features
- 153 Trakdesk alternatives
- Help Desk Platform
- Customer Feedback Manager
- Paid • Proprietary
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Trakdesk Features
- Gamification
- 21 Fiwit alternatives
- Inventory Management Tool
- Freemium • Proprietary
- Software as a Service (SaaS)
Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software.
Fiwit Features
DiscontinuedDiscontinued from May 2020
- 24 CitSmart alternatives
- Help Desk Platform
- Paid • Proprietary
- Mac
- Windows
- Linux
- Android
- iPhone
- Android Tablet
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
CitSmart Features
- 185 Best Support System alternatives
- Help Desk Platform
- Task Management Tool
- Paid • Proprietary
- Online
- Self-Hosted
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
Best Support System Features
- 112 KronoDesk alternatives
- Help Desk Platform
- Paid • Proprietary
- Online
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
KronoDesk Features