• osTicket icon


    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based...

    Open Source Windows Linux Web / Cloud MySQL Community Edition Self-Hosted PHP

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • OTRS Business Solution™ icon

    OTRS Business Solution™

    The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio

    Open Source Mac Linux Web / Cloud Self-Hosted Perl

  • Freshservice icon


    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and...

    Freemium Web / Cloud Android iPhone Android Tablet iPad

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set...

    Commercial Web / Cloud iPhone

  • Desk.com icon


    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone...

    Commercial Web / Cloud

  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • GoToAssist icon


    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical...

    Commercial Windows Web / Cloud Android iPhone Android Tablet iPad

  • Deskero icon


    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most...

    Commercial Web / Cloud Android iPhone iPad

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way...

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Vivantio icon


    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • Know any more alternatives to InvGate Service Desk?

    Suggest an application to this list
  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support...

    Commercial Web / Cloud

  • LanDesk Service Management icon

    LanDesk Service Management

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented....

    Commercial Web / Cloud

  • ServiceNow icon


    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of...

    Commercial Web / Cloud

  • iTop icon


    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop...

    Open Source Self-Hosted

  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • Helprace icon


    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Share this list of alternatives?

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • SupportBee icon


    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

  • TOPdesk ITSM icon

    TOPdesk ITSM

    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,

    Commercial Web / Cloud

  • Cherwell icon


    Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external...

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • EasyVista icon


    EasyVista 2012, comprehensive, modular and integrated - IT Service Management - IT Asset Management - IT Financial Management - IT...

    Commercial Web / Cloud

  • DeskPRO icon


    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate...

    Commercial Web / Cloud Self-Hosted

  • TeamSupport.com icon


    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one...

    Commercial Web / Cloud

  • ManageEngine ServiceDesk Plus icon

    ManageEngine ServiceDesk Plus

    Help desk software with Knowledge base, self service portal, IT asset management and ITIL processes. ManageEngine ServiceDesk Plus is...

    Commercial Windows Linux Web / Cloud iPhone iPad

  • SysAid icon


    SysAid Help Desk Software by Ilient. SysAid, formerly Ilient, offers a powerful and dynamic web-based infrastructure solution for the...

    Freemium Mac Windows Linux Web / Cloud

  • HEAT Software icon

    HEAT Software

    Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and...

    Commercial Web / Cloud

  • Inforobo icon


    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • LiveAgent icon


    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat...

    Commercial Web / Cloud Android iPhone Android Tablet iPad PHP

  • Cerb icon


    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate...

    Commercial Mac Windows Linux Web / Cloud

  • Bpm'online service icon

    Bpm'online service

    Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    Commercial Web / Cloud

  • LiveChat icon


    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to...

    Commercial Mac Windows Web / Cloud Android iPhone iPad

  • HappyFox icon


    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages...

    Commercial Web / Cloud Windows Mobile Android iPhone

  • Helpdesk Pilot

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for...

    Commercial Web / Cloud

InvGate Service Desk Comments

La mejor solución de gestión de incidentes

Positive Comment by oscarbiltes
about InvGate Service Desk Jul 2015

InvGate ServiceDesk es una excelente herramineta de gestión de incidentes, su integración con InvGate Assets (control de inventario de hard) lo hace único.
Excelente producto!


Added new Custom Dashboards

Positive Comment by marcelheys
about InvGate Service Desk May 2015

A new Custom Dashboard feature was recently added to Service Desk v5.2 which has grealy expanded the ability to do real time analytics on IT and Service support. This video series explains some of the details: