Alternatives to HelpSite.io for all platforms with any license

Platforms

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  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or...

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad Google Apps

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial Web / Cloud iPhone

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime...

    Commercial Web / Cloud

  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad Self-Hosted GitHub

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Zent.IO icon

    Zent.IO

    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser Whether we are a contact...

    Commercial Web / Cloud

  • Inforobo icon

    Inforobo

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Commercial Web / Cloud

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Self-Hosted

  • SlimFAQ icon

    SlimFAQ

    SlimFAQ makes it super easy to build FAQs for your website or application. FEATURES Quick & Easy Content Creation SlimFAQ's easy to use editor makes the creation of categories, questions and answers quick and easy....

    Freemium Web / Cloud Self-Hosted

  • Helprace icon

    Helprace

    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad

  • Reamaze icon

    Reamaze

    Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat...

    Commercial Web / Cloud

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  • HelpDocs icon

    HelpDocs

    HelpDocs drives down customer support ticket volume by hosting beautiful product FAQ's.

    Commercial Web / Cloud

  • HappyFox icon

    HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox...

    Commercial Web / Cloud Windows Mobile Android iPhone

  • ProProfs Knowledge Base icon

    ProProfs Knowledge Base

    ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles...

    Freemium Web / Cloud

  • Trakdesk icon

    Trakdesk

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

  • SupportPal icon

    SupportPal

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools...

    Commercial Web / Cloud Self-Hosted

  • Evayadesk icon

    Evayadesk

    Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based pricing. Email alerts

    Freemium Windows Linux Web / Cloud Android iPhone iPad Mac

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  • Groove icon

    Groove

    customer support and engagement software for startups and small businesses.

    Commercial Web / Cloud

  • UserDeck icon

    UserDeck

    UserDeck provides embedded support software that works with your existing website.

    Freemium Web / Cloud

  • KronoDesk icon

    KronoDesk

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and...

    Commercial Web / Cloud

  • Gorgias Helpdesk icon

    Gorgias Helpdesk

    Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. - Connect all your support channels: email, live chat, facebook...

    Commercial Web / Cloud

  • Helpman icon

    Helpman

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce...

    Commercial Web / Cloud

  • Bornevia icon

    Bornevia

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Commercial Web / Cloud Android

  • KnowledgeOwl icon

    KnowledgeOwl

    KnowledgeOwl is cloud-based knowledge base software to help you share information online.

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet Windows Phone iPad

  • Haash icon

    Haash

    Haash.io is the friendly, easy way to add a help center to your website. Quickly add sections, create questions and answer them on the fly. Drag and drop to move things around. Edit everything in a flash.

    Freemium Web / Cloud

HelpSite.io Comments

Simplest path to a hosted knowledge base / support website (and free!)

Positive Comment by helpsite
about HelpSite.io and Help Scout, Groove, Desk.com Sep 2015

Traditional help desk software (like Zendesk, Desk.com, Groove, HelpScout, etc.) offers functionality for building a support site. But to them it's one small item within a very long list of features, and certainly not their product's main focus, so they don't spend a lot of time perfecting it. Help desk software focuses much more on the ticket handling side of things.

HelpSite.io only exists to help you build the best possible help center for your users. You don't login to HelpSite.io to answer individual support emails or assign tickets to agents. We just focus on one specific part, and try to do that really well.

The part we focus on is giving you the most useful customer-facing help site possible.

Oh... and you can get started on our free plan!

http://helpsite.io/

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