• osTicket icon

    osTicket

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based...

    Open Source Windows Linux Web / Cloud MySQL Community Edition Self-Hosted PHP

  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem...

    Commercial Web / Cloud

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone...

    Commercial Web / Cloud

  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted GitHub

  • Deskero icon

    Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most...

    Commercial Web / Cloud Android iPhone iPad

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way...

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team...

    Commercial Web / Cloud

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support...

    Commercial Web / Cloud

  • DeskPRO icon

    DeskPRO

    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate...

    Commercial Web / Cloud Self-Hosted

  • Know any more alternatives to Help Scout?

    Suggest an application to this list
  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • Front icon

    Front

    Front is a collaborative email client that lets businesses share their support@, jobs@, contact@, press@ group adresses across...

    Commercial Mac Windows Linux Android iPhone Android Tablet ... iPad

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Self-Hosted

  • Helprace icon

    Helprace

    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zent.IO icon

    Zent.IO

    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • SupportBee icon

    SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

  • Share this list of alternatives?

  • TeamSupport.com icon

    TeamSupport.com

    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one...

    Commercial Web / Cloud

  • OpenTraits icon

    OpenTraits

    OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd...

    Freemium Web / Cloud

  • Reamaze icon

    Reamaze

    Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site...

    Commercial Web / Cloud

  • ServiceNow icon

    ServiceNow

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of...

    Commercial Web / Cloud

  • Inforobo icon

    Inforobo

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • ContactGate icon

    ContactGate

    ContactGate provides one place for your entire business to communicate with customers. Send targeted messages automatically, and have...

    Freemium Windows Web / Cloud

  • Keeping.com icon

    Keeping.com

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support...

    Commercial Web / Cloud Chrome

  • Cerb icon

    Cerb

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate...

    Commercial Mac Windows Linux Web / Cloud

  • LiveChat icon

    LiveChat

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to...

    Commercial Mac Windows Web / Cloud Android iPhone iPad

  • HappyFox icon

    HappyFox

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages...

    Commercial Web / Cloud Windows Mobile Android iPhone

  • Helpdesk Pilot

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for...

    Commercial Web / Cloud

  • DiamanteDesk icon

    DiamanteDesk

    Easy-to-use help-desk open source support ticketing system and customer service solution

    Open Source Mac Windows Linux

  • Parature Customer Service Software

    Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of...

    Commercial Mac Windows Linux

  • Marketeer icon

    Marketeer

    Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer...

    Commercial Web / Cloud

  • Interakt icon

    Interakt

    Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain...

    Freemium Mac Windows Android iPhone

  • Trakdesk icon

    Trakdesk

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

  • eStreamDesk icon

    eStreamDesk

    Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage...

    Freemium Web / Cloud

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