Help Scout Alternatives and Similar Software

It's awesome that you want to help us remove incorrect alternatives. Feel free to report more applications below. But keep in mind that the only reason for an alternative not to be valid is if it doesn't share common functionality with Help Scout. It might not be a good choice according to you but it’s still an alternative. Read more about our thoughts about alternatives here.

If you register you don't have to enter a captcha.

48likes

LIKE
Get Satisfaction
Commercial by GetSatisfaction |
- Online
Not an alternative?
User or customer feedback system with voting facility about proposals done by users. Similar function as uservoice system. Conversations are at the heart of your business, and Get Satisfaction makes open...

Business & Commerce crm, customer-feedback, feedback-system +1 more, user-feedback
45likes

LIKE
Uservoice
Free* by UserVoice |
- iPhone
- Online
Not an alternative?
Uservoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials....

Business & Commerce customer-feedback, feedback-system, user-feedback
36likes

LIKE
Freshdesk
Commercial by Freshdesk Inc. |
- Mac, iPhone, iPad
- Windows
- Android, Tablet
- Linux
- Online
- +1 more
  Chrome OS
Not an alternative?
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is...

Business & Commerce, Office & Productivity survey, helpdesk, customer-support, customer-service +3 more, customer-feedback, software-as-a-service, social-media-management
30likes

LIKE
HunchBuzz
Free* by HunchBuzz |
Not an alternative?
Manage feedback; ideas, complaints from your customers & employees. HunchBuzz is a user-friendly idea & innovation management software that improves your business by capturing and developing the...

portable, crowdsourcing, idea, game-mechanics +4 more, open-innovation, gamificaiton, suggestion-box, uservoice
28likes

LIKE
HappyFox
Free* by Tenmiles Corporation |
Not an alternative?
Hosted Customer Support Software for businesses. Manage customer support and your company's help desk with HappyFox.

Business & Commerce software-as-a-service, helpdesk, on-demand +5 more, ticketing, hosted-help-desk, web-based-customer-support, hosted-ticketing-software, free-ticketing-software
16likes

LIKE
Zendesk
Commercial by Zendesk |
Not an alternative?
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system...

Business & Commerce software-as-a-service, helpdesk, customer-support +3 more, forums, on-demand, knowledgebase
22likes

LIKE
TeamSupport.com
Commercial by Muroc Systems, Inc. |
- Online
Not an alternative?
Our online help desk is so much more than “just another ticketing system.” Most help desk systems are best suited for one-on-one communications with your customers and do not focus on the big picture....

Business & Commerce, Office & Productivity collaboration, helpdesk, customer-support +1 more, customer-service
15likes

LIKE
SupportFu
Commercial by Senvee, Inc. |
- Online
Not an alternative?
SupportFu is he easiest way to scale one-on-one customer service. Your customers will never see a ticket number & will never have to log into anything - to them, it's just email.

Business & Commerce customer-relationship-manager +6 more, software-as-a-service, helpdesk, customer-support, customer-service, ticketing, customer-relation
56likes

LIKE
SupportBee
Commercial by SupportBee |
- Online
Not an alternative?
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings update in realtime as tickets...

Business & Commerce helpdesk, customer-support
13likes

LIKE
Web Help Desk
Commercial by Web Help Desk |
Not an alternative?
The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service...

Business & Commerce helpdesk, web-help-desk
6likes

LIKE
Desk.com
Commercial by Salesforce |
- Online
Not an alternative?
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for...

Business & Commerce helpdesk, customer-support, ticketing-service
6likes

LIKE
osTicket
Open Source by osTicket |
Not an alternative?
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize...

Business & Commerce php, helpdesk, customer-support, ticketing
6likes

LIKE
Cerb
Commercial by WebGroup Media, LLC. |
Not an alternative?
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed,...

Business & Commerce, Development, Office & Productivity collaboration, php, crm, mysql, webmail, helpdesk +5 more, email-marketing, groupware, forums, lamp, crm-ondemand
5likes

LIKE
Tender
Commercial by entp |
- Online
Not an alternative?
Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web,...

Business & Commerce software-as-a-service, helpdesk, forums, on-demand +1 more, knowledgebase
2likes

LIKE
Vision Helpdesk
Commercial by Vision Helpdesk |
Not an alternative?
Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client portal makes it true...

Business & Commerce helpdesk, online-help-desk, web-based-helpdesk +4 more, vision-help-desk, cheap-help-desk, kayako-alternative, zendesk-alternative
2likes

LIKE
Parature Customer Service Software
Commercial by parature |
Not an alternative?
Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket...

web-based, saas, customer-service, portal, on-demand +1 more, knowledgebase
2likes

LIKE
Beetil Service Management Software
Commercial by YooDo Limited |
- Online
Not an alternative?
IT Service Management is simplified with Beetil Service Desk software. Based on the best practices of the ITIL framework it makes ITSM easy. Beetil is ideal for any business, small or large, who wants to...

Business & Commerce plugin / add-on LiveChat integration, saas, helpdesk, service-management +8 more, it-helpdesk, it-asset-management, itsm, itil, customer, service-desk, it-helpdesk-tool, ticketsystem
2likes

LIKE
TenderApp
Commercial |
- Online
Not an alternative?
Tender Support organizes your customer care so you can focus on delivering the best service possible.

Business & Commerce help-desk, forum, customer-feedback, feedback-system +1 more, knowledge-base
2likes

LIKE
OpenTraits
Free by OpenTraits |
- Online
Not an alternative?
OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.

Business & Commerce helpdesk, customer-support, customer-service +6 more, customer-feedback, software-as-a-service, feedback-system, user-feedback, customer-relation, online-communities
2likes

LIKE
HelpMaster
Commercial by PRD Software |
- Windows
- Online
Not an alternative?
If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so...

Business & Commerce helpdesk, workflow, knowledge-management, ticketing +7 more, email-management, itsm, itil, self-service, job-management, service-desk, itil-software

Help Scout

Platforms

Category

Tags

Links

Get Satisfaction

Uservoice

Freshdesk

HunchBuzz

HappyFox

Zendesk

TeamSupport.com

SupportFu

SupportBee

Web Help Desk

Desk.com

osTicket

Cerb

Tender

Vision Helpdesk

Parature Customer Service Software

Beetil Service Management Software

TenderApp

OpenTraits

HelpMaster

Share

Recent Forum Threads

Recent User Activities

bogdanl

johnStevens

HunchBuzz

Venom88

prateekdayal

thecoffeeboss

Venom88

veesah

Venom88

nickfrancis

nickfrancis

nickfrancis