• Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • SugarCRM icon


    Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the...

    Commercial Mac Windows Linux Web / Cloud Android iPhone

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem...

    Commercial Web / Cloud

  • Vtiger CRM icon

    Vtiger CRM

    Vtiger CRM is award-winning software used by small and medium sized businesses to grow sales, improve marketing ROI, and deliver great...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet iPad Microsoft Exchange Server Chrome Microsoft Office Outlook Thunderbird Microsoft Office 365 Gmail

  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • EspoCRM icon


    EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company...

    Open Source Mac Windows Linux Self-Hosted

  • SuiteCRM icon


    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software...

    Freemium Windows Linux

  • Deskero icon


    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most...

    Commercial Web / Cloud Android iPhone iPad

  • Enchant icon


    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team...

    Commercial Web / Cloud

  • SAP Business Suite icon

    SAP Business Suite

    SAP Business Suite is a set of integrated business applications that help large or midsize companies execute business and IT...

    Commercial Windows Linux

  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • Know any more alternatives to Help Desk Authority?

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  • Group Office icon

    Group Office

    Group-Office is an enterprise CRM and groupware tool. Share projects, calendars, files and e-mail online with co-workers and clients....

    Freemium Web / Cloud Self-Hosted

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • SupportBee icon


    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

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    Kiwapp SalesTeam

    Kiwapp is a full SaaS solution based on a mobile container technology, allowing for the deployment and management of html5...

    Freemium Android iPhone Android Tablet iPad

  • DeskPRO icon


    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate...

    Commercial Web / Cloud Self-Hosted

  • Zero BS CRM for WordPress icon

    Zero BS CRM for WordPress

    Zero BS CRM is a customer relationship manager built on WordPress. It lets you manage clients, invoices, customers, quotes, companies...

    Free Mac Windows Linux Web / Cloud Self-Hosted PayPal ... Wordpress WooCommerce

  • Share this list of alternatives?

  • Sheep icon


    Data management (CRM) system with a focus on charities, membership organisations, outdoor activity centres and the arts. Sheep acts as...

    Commercial Web / Cloud

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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • Client Book CRM icon

    Client Book CRM

    Client Book CRM is a Jewelry and Retail CRM software solution, designed by Jewelry and Retail professionals to help you sell more and...

    Commercial Mac Windows Linux Web / Cloud Android Tablet iPad

  • HuHoKa icon


    HuHoKa CRM is a cloud hosted SaaS solution which enables businesses to implement their best practices and methodologies in the...

    Commercial Web / Cloud

  • Groove icon


    Customer Relationships without the Management Groove gives you all your important Salesforce data and features right inside of...

    Commercial Mac Windows Linux

  • Helpdesk Pilot

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for...

    Commercial Web / Cloud

  • Big Boss icon

    Big Boss

    Business software for everyone. Projects - Tasks - Meetings - Budget - Collaboration * Built for managers, consultants and Big...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Android Tablet Windows Phone iPad Self-Hosted

  • Trakdesk icon


    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

  • eStreamDesk icon


    Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage...

    Freemium Web / Cloud

  • IntraService icon


    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to...

    Commercial Windows Android iPhone iPad Self-Hosted Microsoft SQL Server Express ... Microsoft SQL Server ASP.NET MVC Microsoft IIS

  • Damnlist icon


    Damnlist is a simple client list that will help you to manage your customers. Designed to fit all you need on single card, no...

    Free Web / Cloud

  • SupportPal icon


    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox...

    Commercial Web / Cloud Self-Hosted

  • Evayadesk icon


    Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API...

    Freemium Windows Linux Web / Cloud Android iPhone iPad ... Mac

  • HelpMaster

    If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM...

    Commercial Windows Web / Cloud

  • openCRX

    leading open source CRM suite - enterprise class

    Open Source Windows Linux

  • SmarterTrack Help Desk 7 icon

    SmarterTrack Help Desk 7

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and...

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  • SaaS-Tenant Framework

    SaaS Tenant takes out the arduous task of building robust, scalable cloud solution and lets you focus on your business logic. After...

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