Alternatives to Help Desk Authority for all platforms with any license

  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad Google Apps

    No features added Add a feature
  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service...

    Commercial Web / Cloud Android iPhone Blackberry iPad

    No features added Add a feature
  • SugarCRM icon

    SugarCRM

    Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual. Main capabilities: - sales force automation - marketing automation - customer support -...

    Commercial Mac Windows Linux Web / Cloud Android iPhone

    No features added Add a feature
  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation &...

    Commercial Web / Cloud

    No features added Add a feature
  • Zero BS CRM for WordPress icon

    Zero BS CRM for WordPress

    Zero BS CRM is a customer relationship manager built on WordPress. It lets you manage clients, invoices, customers, quotes, companies and ecommerce transactions (hooked into WooCommerce, PayPal). Built on the principle of keeping...

    Free Mac Windows Linux Web / Cloud Self-Hosted PayPal ... Wordpress WooCommerce

  • SuiteCRM icon

    SuiteCRM

    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM...

    Freemium Windows Linux

    No features added Add a feature
  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted GitHub

  • Deskero icon

    Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

    Commercial Web / Cloud Android iPhone iPad

  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email. They...

    Commercial Web / Cloud

    No features added Add a feature
  • Group Office icon

    Group Office

    Group-Office is an enterprise CRM and groupware tool. Share projects, calendars, files and e-mail online with co-workers and clients. Easy to use and fully customizable.

    Freemium Web / Cloud Self-Hosted

    No features added Add a feature
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  • Zent.IO icon

    Zent.IO

    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser Whether we are a contact...

    Commercial Web / Cloud

  • DeskPRO icon

    DeskPRO

    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

    Commercial Web / Cloud Self-Hosted

    No features added Add a feature
  • SAP Business Suite icon

    SAP Business Suite

    SAP Business Suite is a set of integrated business applications that help large or midsize companies execute business and IT strategies with services-enabled technology for comprehensive business process support, reporting, and...

    Commercial Windows Linux

    No features added Add a feature
  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • Inforobo icon

    Inforobo

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Commercial Web / Cloud

    No features added Add a feature
  • Client Book CRM icon

    Client Book CRM

    Client Book CRM is a Jewelry and Retail CRM software solution, designed by Jewelry and Retail professionals to help you sell more and manage less. Client Book CRM improves communication, organizes and secures data, and gives you the...

    Commercial Mac Windows Linux Web / Cloud Android Tablet iPad

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  • Kiwapp SalesTeam icon

    Kiwapp SalesTeam

    Kiwapp is a full SaaS solution based on a mobile container technology, allowing for the deployment and management of html5 applications and documents on iOS and Android devices. Salesteam may have al their sales tools and documents in...

    Freemium Android iPhone Android Tablet iPad

    No features added Add a feature
  • SupportBee icon

    SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings update in realtime as tickets come in or as they are...

    Commercial Web / Cloud

    No features added Add a feature
  • Sheep icon

    Sheep

    Data management (CRM) system with a focus on charities, membership organisations, outdoor activity centres and the arts. Sheep acts as the hub connecting all your favourite cloud apps together into reliable workflows.

    Commercial Web / Cloud

    No features added Add a feature
  • HuHoKa icon

    HuHoKa

    HuHoKa CRM is a cloud hosted SaaS solution which enables businesses to implement their best practices and methodologies in the functional areas of their choice, be it sales and marketing, support, operations, Invoicing and more. They...

    Commercial Web / Cloud

  • Groove icon

    Groove

    Customer Relationships without the Management Groove gives you all your important Salesforce data and features right inside of Gmail. You can quickly see your relationship with any person or company, send email templates, or see...

    Commercial Mac Windows Linux

  • Helpdesk Pilot

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage...

    Commercial Web / Cloud

  • SaaS-Tenant Framework

    SaaS Tenant takes out the arduous task of building robust, scalable cloud solution and lets you focus on your business logic. After all, it is your business and success that is our main concern. Our Multi-Tenant framework is the...

    Commercial Windows Linux

    No features added Add a feature
  • Big Boss icon

    Big Boss

    Business software for everyone. Projects - Tasks - Meetings - Budget - Collaboration * Built for managers, consultants and Big Boss™. Software is very easy to use with an innovative user experience, fancy dashboards and easy to...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Android Tablet Windows Phone iPad Self-Hosted

  • Trakdesk icon

    Trakdesk

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

  • Zephyr CRM icon

    Zephyr CRM

    Zephyr CRM is a software that allows you to easily manage your business. Keep track of your clients, leads, employees, revenue and expenses. Everything you need in one easy-to-use software.

    Commercial Web / Cloud

    No features added Add a feature
  • eStreamDesk icon

    eStreamDesk

    Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk...

    Freemium Web / Cloud

    No features added Add a feature
  • IntraService icon

    IntraService

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or...

    Commercial Windows Android iPhone iPad Self-Hosted Microsoft SQL Server Express ... Microsoft SQL Server ASP.NET MVC Microsoft IIS

    No features added Add a feature
  • Damnlist icon

    Damnlist

    Damnlist is a simple client list that will help you to manage your customers. Designed to fit all you need on single card, no distractions, no tabs, just data. It's damn quick to read and very useful. Get rid of your CRM, get rid...

    Free Web / Cloud

    No features added Add a feature
  • SupportPal icon

    SupportPal

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools...

    Commercial Web / Cloud Self-Hosted

    No features added Add a feature
  • Evayadesk icon

    Evayadesk

    Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based pricing. Email alerts

    Freemium Windows Linux Web / Cloud Android iPhone iPad ... Mac

    No features added Add a feature
  • HelpMaster

    If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single...

    Commercial Windows Web / Cloud

    No features added Add a feature
  • openCRX

    leading open source CRM suite - enterprise class

    Open Source Windows Linux

    No features added Add a feature

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