• osTicket icon


    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based...

    Open Source Windows Linux Web / Cloud MySQL Community Edition Self-Hosted PHP

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set...

    Commercial Web / Cloud iPhone

  • Desk.com icon


    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone...

    Commercial Web / Cloud

  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • Intercom icon


    Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users.

    Freemium Web / Cloud Android iPhone

  • Deskero icon


    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most...

    Commercial Web / Cloud Android iPhone iPad

  • Vivantio icon


    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • Enchant icon


    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team...

    Commercial Web / Cloud

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support...

    Commercial Web / Cloud

  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • Know any more alternatives to Groove?

    Suggest an application to this list
  • Front icon


    Front is a collaborative email client that lets businesses share their support@, jobs@, contact@, press@ group adresses across...

    Commercial Mac Windows Linux Android iPhone Android Tablet ... iPad

  • Helprace icon


    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Doorbell.io icon


    Doorbell allows you to easily gather user feedback, on websites and Android apps.

    Freemium Web / Cloud Android

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • SupportBee icon


    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

  • DeskPRO icon


    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate...

    Commercial Web / Cloud Self-Hosted

  • Share this list of alternatives?

  • TeamSupport.com icon


    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one...

    Commercial Web / Cloud

  • OpenTraits icon


    OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd...

    Freemium Web / Cloud

  • ServiceNow icon


    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of...

    Commercial Web / Cloud

  • Inforobo icon


    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • LiveAgent icon


    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat...

    Commercial Web / Cloud Android iPhone Android Tablet iPad PHP

  • Keeping.com icon


    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support...

    Commercial Web / Cloud Chrome

  • Cerb icon


    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate...

    Commercial Mac Windows Linux Web / Cloud

  • HappyFox icon


    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages...

    Commercial Web / Cloud Windows Mobile Android iPhone

  • Helpdesk Pilot

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for...

    Commercial Web / Cloud

  • Parature Customer Service Software

    Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of...

    Commercial Mac Windows Linux

  • Marketeer icon


    Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer...

    Commercial Web / Cloud

  • Trakdesk icon


    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

  • Supportbench icon


    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Self-Hosted

  • eStreamDesk icon


    Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage...

    Freemium Web / Cloud

  • IntraService icon


    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to...

    Commercial Windows Android iPhone iPad Self-Hosted Microsoft SQL Server Express ... Microsoft SQL Server ASP.NET MVC Microsoft IIS

  • SupportPal icon


    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox...

    Commercial Web / Cloud Self-Hosted

  • Vision Helpdesk icon

    Vision Helpdesk

    Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... Windows Phone Self-Hosted

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