• UserVoice icon


    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3....

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • UseResponse icon


    UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your...

    Commercial Web / Cloud Self-Hosted

  • osTicket icon


    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based...

    Open Source Windows Linux Web / Cloud MySQL Community Edition Self-Hosted PHP

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • OTRS Business Solution™ icon

    OTRS Business Solution™

    The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio

    Open Source Mac Linux Web / Cloud Self-Hosted Perl

  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem...

    Commercial Web / Cloud

  • OTRS ITSM icon


    OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management...

    Open Source Windows Linux Web / Cloud

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set...

    Commercial Web / Cloud iPhone

  • Desk.com icon


    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone...

    Commercial Web / Cloud

  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received...

    Open Source Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet BSD iPad Self-Hosted

  • Know any more alternatives to Gorgias Helpdesk?

    Suggest an application to this list
  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • UserEcho icon


    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with...

    Commercial Web / Cloud iPhone iPad

  • SuiteCRM icon


    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software...

    Freemium Windows Linux

  • TeamWox icon


    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management...

    Commercial Windows Web / Cloud

  • Deskero icon


    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most...

    Commercial Web / Cloud Android iPhone iPad

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way...

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Share this list of alternatives?

  • Kayako icon


    Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Blackberry Android Tablet Windows Phone iPad

  • Vivantio icon


    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • Enchant icon


    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team...

    Commercial Web / Cloud

  • VisionProject icon


    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful...

    Free Personal Web / Cloud

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support...

    Commercial Web / Cloud

  • Atera icon


    Atera provides an all-in-one MSP platform: Remote Monitoring, Service Desk, CRM, Cloud services and Business Management.

    Commercial Windows Web / Cloud

  • iTop icon


    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop...

    Open Source Self-Hosted

  • Eyenewton icon


    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a...

    Freemium Web / Cloud Self-Hosted

  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • Front icon


    Front is a collaborative email client that lets businesses share their support@, jobs@, contact@, press@ group adresses across...

    Commercial Mac Windows Linux Android iPhone Android Tablet ... iPad

  • Helprace icon


    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Doorbell.io icon


    Doorbell allows you to easily gather user feedback, on websites and Android apps.

    Freemium Web / Cloud Android

  • ClickDesk icon


    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not...

    Commercial Web / Cloud

  • Kaseya Solution icon

    Kaseya Solution

    Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers.

    Commercial Windows Linux Web / Cloud

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • SupportBee icon


    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add...

    Commercial Web / Cloud

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