• UserVoice icon

    UserVoice

    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials. Signing up in 60 seconds!...

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • UseResponse icon

    UseResponse

    UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. More flexibility and control for one-time fee, no monthly payments or...

    Commercial Web / Cloud Self-Hosted

  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or...

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad Google Apps

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • UserReport icon

    UserReport

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast...

    Free Web / Cloud

  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

  • Responster icon

    Responster

    The feedback tool that makes customers swoon and competitors bawl their eyes out.

    Free Web / Cloud Android iPhone Android Tablet iPad

  • UserEcho icon

    UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Commercial Web / Cloud iPhone iPad

  • Kliqqi icon

    Kliqqi

    Kliqqi - formerly known as Pligg CMS - is a powerful content management system that lets you to easily create a social network or online social community similar to Facebook, Reddit, or Twitter.

    Open Source Linux Web / Cloud

  • Brimir

    Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets, which can be assigned to agents.

    Open Source Mac Windows Linux Web / Cloud Android iPhone Android Tablet BSD iPad Self-Hosted

  • idea.informer icon

    idea.informer

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without...

    Free Web / Cloud

  • Burning Board  icon

    Burning Board

    WoltLab Burning Board is a fast, professional and reliable discussion board solution for your internet site.

    Commercial Mac Windows Linux MySQL Community Edition Self-Hosted PHP

  • Know any more alternatives to GetSmily?

    Suggest an application to this list
  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad Self-Hosted GitHub

  • Deskero icon

    Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

    Commercial Web / Cloud Android iPhone iPad

  • Jitbit Helpdesk icon

    Jitbit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Windows Web / Cloud Android Android Tablet iPad

  • Pubble icon

    Pubble

    Pubble is the world's best Q&A platform. We make it simple and easy to add a great Q&A platform to any blog, website or Facebook page. We believe in making Q&A fast and simple, but we have a vision around getting...

    Commercial Web / Cloud

  • All Our Ideas icon

    All Our Ideas

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool...

    Open Source Web / Cloud

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Share this list of alternatives?

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can...

    Commercial Web / Cloud

  • Zent.IO icon

    Zent.IO

    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser Whether we are a contact...

    Commercial Web / Cloud

  • HunchBuzz icon

    HunchBuzz

    Idea/Innovation Management software for Companies, Government, Education, NGO's.

    Freemium Mac Windows Web / Cloud

  • Eyenewton icon

    Eyenewton

    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a company. It is difficult to express in words how great it works. Press the button in the right and...

    Freemium Web / Cloud Self-Hosted

  • Inforobo icon

    Inforobo

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Commercial Web / Cloud

  • SaaSiter Feed icon

    SaaSiter Feed

    Increase users engagement for your SaaS application. Imagine this as your own private Twitter feed. Share articles, webinars, and development plans, all of which are some of the best practices and are all useful to your users while...

    Free Personal Mac Windows Web / Cloud Windows Mobile Android iPhone Android Tablet Windows Phone iPad Self-Hosted

  • Helprace icon

    Helprace

    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad

  • VoxPopuli icon

    VoxPopuli

    With VoxPopuli widget you can hear your customers and find new ideas for your business, products and services. Your users want to be heard - so let them say! VoxPopuli web widget can be placed on your web pages and integrated with...

    Open Source Windows Linux

  • Doorbell.io icon

    Doorbell.io

    Doorbell allows you to easily gather user feedback, on websites and Android apps.

    Freemium Web / Cloud Android

  • ClickDesk icon

    ClickDesk

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype...

    Commercial Web / Cloud

  • SupportBee icon

    SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings update in realtime as tickets come in or as they are...

    Commercial Web / Cloud

  • Enchant icon

    Enchant

    Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email. They...

    Commercial Web / Cloud

  • OpenTraits icon

    OpenTraits

    OpenTraits is a web platform that helps software developers and end users prioritize and plan product features based on votes, crowd funding and reputation.

    Freemium Web / Cloud

  • BetaEasy icon

    BetaEasy

    BetaEasy allows you to collect customer feedback on all stages of your software/website product lifecycle, starting with early private beta stages, until final release and during all the time of product functioning. With BetaEasy you...

    Freemium Web / Cloud

  • Glisser icon

    Glisser

    Glisser makes presentations interactive, by combining them with live audience Q&A and polls.

    Freemium Mac Windows Web / Cloud

  • UserRules icon

    UserRules

    Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.

    Freemium Web / Cloud

  • HelpShift icon

    HelpShift

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Commercial Web / Cloud

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